[GH-ISSUE #5011] Unable to connect #10317

New Issue

saavagebueno · 2026-08-05T01:25:25-04:00

saavagebueno commented

2026-08-05 01:25:25 -04:00

Originally created by @sugarylettuce49 on GitHub (Dec 30, 2025).
Original GitHub issue: https://github.com/netbirdio/netbird/issues/5011

Describe the problem

Unable to connect on iOS, it used to work fine.

To Reproduce

Open app and try to connect.

Expected behavior

A successful connection.

Are you using NetBird Cloud?

No

NetBird version

0.0.14

Is any other VPN software installed?

Proton but it is off

Debug output

Mobile version

Create and upload a debug bundle, and share the returned file key:

Mobile version

Uploaded files are automatically deleted after 30 days.

Alternatively, create the file only and attach it here manually:

netbird debug for 1m -AS

Screenshots

If applicable, add screenshots to help explain your problem.

Additional context

Add any other context about the problem here.

Latest NetBird available on the App Store. Running iOS 18.7.2

Originally created by @sugarylettuce49 on GitHub (Dec 30, 2025). Original GitHub issue: https://github.com/netbirdio/netbird/issues/5011 **Describe the problem** Unable to connect on iOS, it used to work fine. **To Reproduce** Open app and try to connect. **Expected behavior** A successful connection. **Are you using NetBird Cloud?** No **NetBird version** 0.0.14 **Is any other VPN software installed?** Proton but it is off **Debug output** Mobile version Create and upload a debug bundle, and share the returned file key: Mobile version *Uploaded files are automatically deleted after 30 days.* Alternatively, create the file only and attach it here manually: netbird debug for 1m -AS **Screenshots** If applicable, add screenshots to help explain your problem. **Additional context** Add any other context about the problem here. Latest NetBird available on the App Store. Running iOS 18.7.2

saavagebueno added the triage-needed label 2026-08-05 01:25:25 -04:00

saavagebueno commented

2026-08-05 01:25:25 -04:00

@CordialHermit commented on GitHub (Dec 30, 2025):

same here, not able to reach https://app.netbird.io/peers either, wonder if its a repeat of the issue they listed on the 29th of the "misconfigured listener" for IPv6 preventing access

@CordialHermit commented on GitHub (Dec 30, 2025): same here, not able to reach https://app.netbird.io/peers either, wonder if its a repeat of the issue they listed on the 29th of the "misconfigured listener" for IPv6 preventing access

saavagebueno commented

2026-08-05 01:25:25 -04:00

@muhammad-noraiz commented on GitHub (Dec 30, 2025):

Same here—it’s not working on my Mac either. Looks like there were some recent changes to the login flow.

@muhammad-noraiz commented on GitHub (Dec 30, 2025): Same here—it’s not working on my Mac either. Looks like there were some recent changes to the login flow.

saavagebueno commented

2026-08-05 01:25:25 -04:00

@frbrno commented on GitHub (Dec 30, 2025):

same here, android 15 cannot connect - backoff cycle failed 😭

@frbrno commented on GitHub (Dec 30, 2025): same here, android 15 cannot connect - backoff cycle failed 😭

saavagebueno commented

2026-08-05 01:25:25 -04:00

@snowymanul commented on GitHub (Dec 30, 2025):

same, not connect. Let's docker up my old tailscale -_-

@snowymanul commented on GitHub (Dec 30, 2025): same, not connect. Let's docker up my old tailscale -_-

saavagebueno commented

2026-08-05 01:25:25 -04:00

@IClimbVBGrades commented on GitHub (Dec 30, 2025):

also seeing this issue. Can't connect on IOS or windows. can see netbird.io homepage but when I log in it never loads. Was working fine this morning

@IClimbVBGrades commented on GitHub (Dec 30, 2025): also seeing this issue. Can't connect on IOS or windows. can see netbird.io homepage but when I log in it never loads. Was working fine this morning

saavagebueno commented

2026-08-05 01:25:25 -04:00

@jerrywoo96 commented on GitHub (Dec 30, 2025):

https://status.netbird.io/

@jerrywoo96 commented on GitHub (Dec 30, 2025): https://status.netbird.io/

saavagebueno commented

2026-08-05 01:25:25 -04:00

@sugarylettuce49 commented on GitHub (Dec 30, 2025):

https://status.netbird.io/

Thanks for updating that

@sugarylettuce49 commented on GitHub (Dec 30, 2025): > https://status.netbird.io/ Thanks for updating that

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Branches Tags

main

proxy-activity-tracking

feature/android-client-ssh

feat/agent-network-per-account-serving

fix/custom-domain-validation

hardening/custom-domain-followups

feat-post_quantum_ml_kem

anonymize-level

embedded-vnc

mdm_integration

debug-ui-memprofile-lazy-windows

refactor/ui-lazy-windows

add-atomic-cache-ops

debug-ui-memprofile

fix/wails-go-vendor

relay_transport_down_no_offer_storm

revert/component-types

wins_nrpt_dns_delegation

dependabot/github_actions/actions-a940c7c866

fix/quickstart-subnet-and-domain-alias

notification-localization

ssh-settings-elevation

refactor/peer-event-bus

fix/relay-proxy-redirect-when-ice-active

claude/agent-network-test-cases-p743vw

android/gui-integration

ice-stun-wg-demux

dependabot/npm_and_yarn/proxy/web/npm_and_yarn-b39864987c

agent-network-setup-poc

dependabot/go_modules/aws-sdk-8f849ebaed

dependabot/go_modules/otel-e34c790afd

dependabot/go_modules/testcontainers-de325c0dd6

dependabot/go_modules/wireguard-dbd6b95108

dependabot/go_modules/pion-5f703e1eca

dependabot/go_modules/gorm-2271c8195b

fix-login-needed-check

dependabot/go_modules/google.golang.org/grpc-1.82.1

revert/component-types-hookup

feature/ios-ssh

docs/agent-network-docs-update

dependabot/go_modules/github.com/aws/aws-sdk-go-v2/service/s3-1.106.3

dependabot/go_modules/github.com/pion/stun/v3-3.1.5

fix-ssh-authorized-users-multi-rule

peer-acl-multi-source

reverse-proxy-crowdsec-appsec

reverse-proxy-allow-match-or

client-local-metrics

lazy-conn-per-peer

lazy-conn-rosenpass

dependabot/go_modules/github.com/gopacket/gopacket-1.7.0

dependabot/go_modules/goauthentik.io/api/v3-3.2026050.6

dependabot/go_modules/github.com/pires/go-proxyproto-0.15.0

dependabot/go_modules/github.com/jackc/pgx/v5-5.10.0

dependabot/go_modules/github.com/oapi-codegen/runtime-1.6.0

dependabot/go_modules/github.com/eko/gocache/lib/v4-4.2.4

dependabot/go_modules/github.com/pkg/sftp-1.13.11

dependabot/go_modules/github.com/coreos/go-oidc/v3-3.20.0

ssh-windows-privilege-check

fix/explicit-cors-handling

fix/remove-math-rand

test/gui-memory-leak-fix

fix/ui-status-dispatch

install-script-ui-dependencies

fix/grpc-get-network-map

fix/subscribe-status-coalesce

fix/tray-menu-item-leak

fix/windows-tray-race

feature/changeset

worktree-dns-route-qtype-fallthrough

mlsmaycon-patch-2

feat/agent-network-ollama

proxy-tunnel-cache-ttl-env

coderabbitai/utg/1e5b0a5

grpc-acl

test/battery-drain

components-impl-drop-indexes-use-xids-no-resource-policy-map

fix/nmap-relevant-groups

e2e-guardrail-blocks-unselected-model

fix/lazyconn-cold-start-allowed-ips

vertex-guardrails-model-access-e2e

refactor/relay-foreign-cache

ci/trigger-release-tests

feature/kimi-3-agent-networks-dns-warmup

feature/dns-lazy-conn-warmup

daemon-ipc-acl

feature/ui-translation-key-parity-check

refactor/relay-foreign-cache-tests

fix/lazyconn-idle-keep-wg-peer

dmitri-propagate-auth-grant-types-on-combined

0.74.7-branch

diagnose-empty-vs-corrupt-state

windows-sleep-detector

fix/cli-up-wait-for-daemon

rp_key_persistency

feature/native-grpc

0.74.6-branch

0.74.6-branch-sync

0.74.5-branch-sync

0.74.4-branch

fix/remove-stale-peers-removal

fix/remove-stale-proxy-logic

fix/nsis-preserve-autostart-on-upgrade

dependabot/go_modules/goauthentik.io/api/v3-3.2026050.3

dependabot/go_modules/github.com/pkg/sftp-1.13.10

components-impl-drop-indexes

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dependabot/go_modules/github.com/pion/dtls/v3-3.1.5

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dependabot/go_modules/github.com/eko/gocache/store/redis/v4-4.2.6

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dependabot/go_modules/github.com/jackc/pgx/v5-5.9.2

dependabot/go_modules/github.com/oapi-codegen/runtime-1.4.2

dependabot/go_modules/github.com/gopacket/gopacket-1.6.1

dependabot/go_modules/github.com/coreos/go-oidc/v3-3.19.0

dependabot/go_modules/github.com/pires/go-proxyproto-0.12.0

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claude/lock-contention-peer-connect-g8t6au

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ssh

users_cache

pass-client-caller

client_caller_type

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periodic-peer-updates

ebpf

braginini/wasm

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Reference: DYNR/netbird#10317