[GH-ISSUE #5710] netBird fails to open browser correctly after the 1st time connecting. #10944

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opened 2026-08-05 01:27:48 -04:00 by saavagebueno · 3 comments
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Originally created by @JerBar on GitHub (Mar 26, 2026).
Original GitHub issue: https://github.com/netbirdio/netbird/issues/5710

Describe the problem

netBird fails to launch Edge/Chrome, FireFox prompts an error about not "Profile Missing" windows, with text "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

Closing out of FireFox, or Edge/Chrome fully (including any PWAs that use the default browser),
Then netBird can usually open and process sign in.

Can reproduce on both Edge, Chrome and FireFox.

Management v0.67.0
Dashboard v2.35.0

To Reproduce

Steps to reproduce the behavior:

  1. Have NetBird require re-auth when disconnected
  2. Have browser already opened
  3. Connect NetBird
  4. Browser either fails to open new tab/window or in FireFox, we get profile error.
  5. Close all browsers
  6. Able to then connect (you can open browser first, or let netBird open it, but this seems to be tied to the 2nd time netBird needs to auth.

Expected behavior

netBird should open a new tab if default browser running, netBird should start a new instance if default browser not opening or running.

Are you using NetBird Cloud?

No, Self Hosted.

NetBird version

Management v0.67.0
Dashboard v2.35.0

GUI v0.67.1
daemon v0.67.1

netbird version

netbird version
0.67.1

Is any other VPN software installed?

If yes, which one?
Global VPN - currently disabled not active
Fortinet VPN - currently disabled not active
Open VPN - currently disabled not active

Debug output

To help us resolve the problem, please attach the following anonymized status output

netbird status -dA

Create and upload a debug bundle, and share the returned file key:

netbird debug for 1m -AS -U

Uploaded files are automatically deleted after 30 days.

Alternatively, create the file only and attach it here manually:

netbird debug for 1m -AS

File key: b1f4bb22562241d8f0e5448641d72294309ec82839568f90c1bb37d85a8a28ec/9b271776-5f2b-4c54-995e-7705899c7eee

Screenshots

If applicable, add screenshots to help explain your problem.

Additional context

Add any other context about the problem here.

Have you tried these troubleshooting steps?

  • Reviewed client troubleshooting (if applicable)
  • Checked for newer NetBird versions
  • Searched for similar issues on GitHub (including closed ones)
  • Restarted the NetBird client
  • Disabled other VPN software
  • Checked firewall settings
Originally created by @JerBar on GitHub (Mar 26, 2026). Original GitHub issue: https://github.com/netbirdio/netbird/issues/5710 **Describe the problem** netBird fails to launch Edge/Chrome, FireFox prompts an error about not "Profile Missing" windows, with text "Your Firefox profile cannot be loaded. It may be missing or inaccessible." Closing out of FireFox, or Edge/Chrome fully (including any PWAs that use the default browser), Then netBird can usually open and process sign in. Can reproduce on both Edge, Chrome and FireFox. Management v0.67.0 Dashboard v2.35.0 **To Reproduce** Steps to reproduce the behavior: 1. Have NetBird require re-auth when disconnected 2. Have browser already opened 3. Connect NetBird 4. Browser either fails to open new tab/window or in FireFox, we get profile error. 5. Close all browsers 6. Able to then connect (you can open browser first, or let netBird open it, but this seems to be tied to the 2nd time netBird needs to auth. **Expected behavior** netBird should open a new tab if default browser running, netBird should start a new instance if default browser not opening or running. **Are you using NetBird Cloud?** No, Self Hosted. **NetBird version** Management v0.67.0 Dashboard v2.35.0 GUI v0.67.1 daemon v0.67.1 `netbird version` netbird version 0.67.1 **Is any other VPN software installed?** If yes, which one? Global VPN - currently disabled not active Fortinet VPN - currently disabled not active Open VPN - currently disabled not active **Debug output** To help us resolve the problem, please attach the following anonymized status output netbird status -dA Create and upload a debug bundle, and share the returned file key: netbird debug for 1m -AS -U *Uploaded files are automatically deleted after 30 days.* Alternatively, create the file only and attach it here manually: netbird debug for 1m -AS File key: b1f4bb22562241d8f0e5448641d72294309ec82839568f90c1bb37d85a8a28ec/9b271776-5f2b-4c54-995e-7705899c7eee **Screenshots** If applicable, add screenshots to help explain your problem. **Additional context** Add any other context about the problem here. **Have you tried these troubleshooting steps?** - [ ] Reviewed [client troubleshooting](https://docs.netbird.io/how-to/troubleshooting-client) (if applicable) - [ ] Checked for newer NetBird versions - [ ] Searched for similar issues on GitHub (including closed ones) - [ ] Restarted the NetBird client - [ ] Disabled other VPN software - [ ] Checked firewall settings
saavagebueno added the triage-needed label 2026-08-05 01:27:48 -04:00
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Owner

@JerBar commented on GitHub (Mar 26, 2026):

This seems to be GUI only.

when we do a netbird up from CLI, it seems to always open the browser. FYI.

<!-- gh-comment-id:4136118464 --> @JerBar commented on GitHub (Mar 26, 2026): This seems to be GUI only. when we do a netbird up from CLI, it seems to always open the browser. FYI.
Author
Owner

@LufinityLucas commented on GitHub (May 3, 2026):

Nor sure if it's related, but we're seeing issues that the Netbird client on Windows is opening a new Edge window with a new profile when re-authentication is triggered (instead of a new tab in the current Edge window, with the user's current profile). We're using the cloud management platform and are Entra ID integrated.

<!-- gh-comment-id:4367046104 --> @LufinityLucas commented on GitHub (May 3, 2026): Nor sure if it's related, but we're seeing issues that the Netbird client on Windows is opening a new Edge window with a new profile when re-authentication is triggered (instead of a new tab in the current Edge window, with the user's current profile). We're using the cloud management platform and are Entra ID integrated.
Author
Owner

@bvdj-nero commented on GitHub (Jul 20, 2026):

Having the same problem with v0.74.6. CLI works fine, seems to be an issue with netbird-gui specifically. Restarting the GUI fixes it.

<!-- gh-comment-id:5020397380 --> @bvdj-nero commented on GitHub (Jul 20, 2026): Having the same problem with v0.74.6. CLI works fine, seems to be an issue with `netbird-gui` specifically. Restarting the GUI fixes it.
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Reference: DYNR/netbird#10944