[GH-ISSUE #5346] The new simple self-host netbird's dashboard can't load pocketid's avatar #11070

New Issue

saavagebueno · 2026-08-05T01:28:22-04:00

saavagebueno commented

2026-08-05 01:28:22 -04:00

Originally created by @cheetah747 on GitHub (Feb 16, 2026).
Original GitHub issue: https://github.com/netbirdio/netbird/issues/5346

Describe the problem

when I self-host the new simple netbird with pocketid, the dashboard can't load avatar.

To Reproduce

Steps to reproduce the behavior:

self-host the new simple netbird by the getting-start script
login dashboard
add pocketid idp in dashboard
logout and login by pocketid
check the avatar in dashboard but it can't show the avatar in my pocketid

Expected behavior

I expect that the dashboard can show my avatar in my pocketid

Are you using NetBird Cloud?

self-host netbird

NetBird version

Management v0.65.1
Dashboard v2.32.1

Is any other VPN software installed?

No

Debug output

To help us resolve the problem, please attach the following anonymized status output

netbird status -dA

#  netbird status -dA
Daemon status: NeedsLogin

Run UP command to log in with SSO (interactive login):

 netbird up

If you are running a self-hosted version and no SSO provider has been configured in your Management Server,
you can use a setup-key:

 netbird up --management-url <YOUR_MANAGEMENT_URL> --setup-key <YOUR_SETUP_KEY>

Create and upload a debug bundle, and share the returned file key:

netbird debug for 1m -AS -U

Uploaded files are automatically deleted after 30 days.

Alternatively, create the file only and attach it here manually:

netbird debug for 1m -AS

Screenshots

If applicable, add screenshots to help explain your problem.

Additional context

Add any other context about the problem here.

Have you tried these troubleshooting steps?

Reviewed client troubleshooting (if applicable)
Checked for newer NetBird versions
Searched for similar issues on GitHub (including closed ones)
Restarted the NetBird client
Disabled other VPN software
Checked firewall settings

Originally created by @cheetah747 on GitHub (Feb 16, 2026). Original GitHub issue: https://github.com/netbirdio/netbird/issues/5346 **Describe the problem** when I self-host the new simple netbird with pocketid, the dashboard can't load avatar. **To Reproduce** Steps to reproduce the behavior: 1. self-host the new simple netbird by the getting-start script 2. login dashboard 3. add pocketid idp in dashboard 4. logout and login by pocketid 5. check the avatar in dashboard but it can't show the avatar in my pocketid **Expected behavior** I expect that the dashboard can show my avatar in my pocketid **Are you using NetBird Cloud?** self-host netbird **NetBird version** Management v0.65.1 Dashboard v2.32.1 **Is any other VPN software installed?** No **Debug output** To help us resolve the problem, please attach the following anonymized status output netbird status -dA ``` # netbird status -dA Daemon status: NeedsLogin Run UP command to log in with SSO (interactive login): netbird up If you are running a self-hosted version and no SSO provider has been configured in your Management Server, you can use a setup-key: netbird up --management-url <YOUR_MANAGEMENT_URL> --setup-key <YOUR_SETUP_KEY> ``` Create and upload a debug bundle, and share the returned file key: netbird debug for 1m -AS -U *Uploaded files are automatically deleted after 30 days.* Alternatively, create the file only and attach it here manually: netbird debug for 1m -AS **Screenshots** If applicable, add screenshots to help explain your problem. **Additional context** ![Image](https://github.com/user-attachments/assets/3bc09354-054b-4e9d-a508-260c0693383b) ![Image](https://github.com/user-attachments/assets/a190fff8-6c4e-4f6a-937b-b3528bc5dd17) Add any other context about the problem here. **Have you tried these troubleshooting steps?** - [x] Reviewed [client troubleshooting](https://docs.netbird.io/how-to/troubleshooting-client) (if applicable) - [x] Checked for newer NetBird versions - [x] Searched for similar issues on GitHub (including closed ones) - [x] Restarted the NetBird client - [x] Disabled other VPN software - [x] Checked firewall settings

saavagebueno added the triage-needed label 2026-08-05 01:28:22 -04:00

saavagebueno commented

2026-08-05 01:28:23 -04:00

@tylerhunt commented on GitHub (Jun 2, 2026):

Ran into this, as well. Are avatars supposed to be working? Is that something NetBird supports? I haven't found a way to manually change a user's avatar.

@tylerhunt commented on GitHub (Jun 2, 2026): Ran into this, as well. Are avatars supposed to be working? Is that something NetBird supports? I haven't found a way to manually change a user's avatar.

saavagebueno commented

2026-08-05 01:28:23 -04:00

@InsertDisc commented on GitHub (Jul 12, 2026):

Set gravatar url as 'picture' in profile scope in Authentik. Only 'letter' is displayed.

@InsertDisc commented on GitHub (Jul 12, 2026): Set gravatar url as 'picture' in profile scope in Authentik. Only 'letter' is displayed.

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dependabot/npm_and_yarn/proxy/web/npm_and_yarn-b39864987c

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dependabot/go_modules/aws-sdk-8f849ebaed

dependabot/github_actions/actions-a940c7c866

dependabot/go_modules/otel-e34c790afd

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dependabot/go_modules/wireguard-dbd6b95108

dependabot/go_modules/pion-5f703e1eca

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dependabot/go_modules/github.com/eko/gocache/lib/v4-4.2.4

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dependabot/go_modules/github.com/coreos/go-oidc/v3-3.20.0

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Reference: DYNR/netbird#11070