[GH-ISSUE #5578] Getting invalid email or password after latest update #11759

New Issue

saavagebueno · 2026-08-05T01:30:53-04:00

saavagebueno commented

2026-08-05 01:30:53 -04:00

Originally created by @LowFatMom on GitHub (Mar 11, 2026).
Original GitHub issue: https://github.com/netbirdio/netbird/issues/5578

Just updated and can’t access the dashboard anymore.

Originally created by @LowFatMom on GitHub (Mar 11, 2026). Original GitHub issue: https://github.com/netbirdio/netbird/issues/5578 Just updated and can’t access the dashboard anymore.

saavagebueno added the triage-needed label 2026-08-05 01:30:53 -04:00

saavagebueno commented

2026-08-05 01:30:53 -04:00

@pernetz commented on GitHub (Mar 11, 2026):

Re-pull the image and re-deploy it with sudo docker compose up -d --force-recreate

@pernetz commented on GitHub (Mar 11, 2026): Re-pull the image and re-deploy it with `sudo docker compose up -d --force-recreate`

saavagebueno commented

2026-08-05 01:30:53 -04:00

@LowFatMom commented on GitHub (Mar 11, 2026):

Already did that, still getting the error

@LowFatMom commented on GitHub (Mar 11, 2026): Already did that, still getting the error

saavagebueno commented

2026-08-05 01:30:53 -04:00

@LowFatMom commented on GitHub (Mar 11, 2026):

Will deleting the config file only delete the user or all of my peer/settings as well?

@LowFatMom commented on GitHub (Mar 11, 2026): Will deleting the config file only delete the user or all of my peer/settings as well?

saavagebueno commented

2026-08-05 01:30:53 -04:00

@pernetz commented on GitHub (Mar 20, 2026):

Unfortunately I don't have further advice. Have you found a solution meanwhile?
Else I guess you have to await reply from netbird team.

@pernetz commented on GitHub (Mar 20, 2026): Unfortunately I don't have further advice. Have you found a solution meanwhile? Else I guess you have to await reply from netbird team.

saavagebueno commented

2026-08-05 01:30:53 -04:00

@janisii commented on GitHub (May 21, 2026):

I have the same problem on self hosted netbird (docker compose). After upgrade to latest version, cannot login and don't know how to recover password, as there is no such option.

2026-05-21T10:29:33.201Z ERRO [user: admin@<domain>.com] idp/dex/logrus_handler.go:83: failed login attempt: Invalid credentials.

@janisii commented on GitHub (May 21, 2026): I have the same problem on self hosted netbird (docker compose). After upgrade to latest version, cannot login and don't know how to recover password, as there is no such option. ``` 2026-05-21T10:29:33.201Z ERRO [user: admin@<domain>.com] idp/dex/logrus_handler.go:83: failed login attempt: Invalid credentials. ```

saavagebueno commented

2026-08-05 01:30:53 -04:00

@janisii commented on GitHub (May 21, 2026):

I have the same problem on self hosted netbird (docker compose). After upgrade to latest version, cannot login and don't know how to recover password, as there is no such option.
2026-05-21T10:29:33.201Z ERRO [user: admin@<domain>.com] idp/dex/logrus_handler.go:83: failed login attempt: Invalid credentials.

Solved. The issue was on my side - I have lost docker volume. Luckily I was able to recover data.

@janisii commented on GitHub (May 21, 2026): > I have the same problem on self hosted netbird (docker compose). After upgrade to latest version, cannot login and don't know how to recover password, as there is no such option. > > ``` > 2026-05-21T10:29:33.201Z ERRO [user: admin@<domain>.com] idp/dex/logrus_handler.go:83: failed login attempt: Invalid credentials. > ``` Solved. The issue was on my side - I have lost docker volume. Luckily I was able to recover data.

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Reference: DYNR/netbird#11759