[GH-ISSUE #5681] Error accessing existing reverse proxy services #11849

New Issue

saavagebueno · 2026-08-05T01:31:19-04:00

saavagebueno commented

2026-08-05 01:31:19 -04:00

Originally created by @ghazyami on GitHub (Mar 24, 2026).
Original GitHub issue: https://github.com/netbirdio/netbird/issues/5681

Describe the problem

On the dashboard accessing reverse proxy services page, shows an empty list and an error notification is displayed Request failed with status code 500
This happened more than one time, the most recent is after update from 0.66.4 to 0.67.0
The proxy container shows this repeatedly

2026-03-24T03:50:56.513Z DEBG proxy/server.go:913: connecting to management mapping stream
2026-03-24T03:50:56.513Z DEBG proxy/server.go:936: management mapping stream established
2026-03-24T03:50:56.520Z WARN proxy/server.go:955: management connection failed, retrying in 294ms: mapping stream: receive msg: rpc error: code = Unknown desc = send snapshot to proxy netbird-proxy-20260323212726: get services from store: failed to get services: decrypt service data: decrypt: cipher: message authentication failed

Fixed by deleting all records in targets and services database tables (using postgres as DB in my setup)

To Reproduce

Steps to reproduce the behavior:
Not sure

Expected behavior

Reverse proxy services should remain accessible

Are you using NetBird Cloud?

Self-hosted

NetBird version

0.67.0

Is any other VPN software installed?

No

Debug output

N/A

Screenshots

Additional context

Issues seems to be a decryption issue of existing data

Have you tried these troubleshooting steps?

Delete all records in targets and services database tables, and restart proxy container fixed it

Originally created by @ghazyami on GitHub (Mar 24, 2026). Original GitHub issue: https://github.com/netbirdio/netbird/issues/5681 **Describe the problem** - On the dashboard accessing reverse proxy services page, shows an empty list and an error notification is displayed `Request failed with status code 500` - This happened more than one time, the most recent is after update from `0.66.4` to `0.67.0` - The proxy container shows this repeatedly ``` 2026-03-24T03:50:56.513Z DEBG proxy/server.go:913: connecting to management mapping stream 2026-03-24T03:50:56.513Z DEBG proxy/server.go:936: management mapping stream established 2026-03-24T03:50:56.520Z WARN proxy/server.go:955: management connection failed, retrying in 294ms: mapping stream: receive msg: rpc error: code = Unknown desc = send snapshot to proxy netbird-proxy-20260323212726: get services from store: failed to get services: decrypt service data: decrypt: cipher: message authentication failed ``` - Fixed by deleting all records in `targets` and `services` database tables (using postgres as DB in my setup) **To Reproduce** Steps to reproduce the behavior: Not sure **Expected behavior** Reverse proxy services should remain accessible **Are you using NetBird Cloud?** Self-hosted **NetBird version** `0.67.0` **Is any other VPN software installed?** No **Debug output** N/A **Screenshots** ![Image](https://github.com/user-attachments/assets/cfefd158-7c36-4ec9-8c2e-6fd61a1bd313) **Additional context** Issues seems to be a decryption issue of existing data **Have you tried these troubleshooting steps?** - Delete all records in `targets` and `services` database tables, and restart proxy container fixed it

saavagebueno added the triage-needed label 2026-08-05 01:31:19 -04:00

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Reference: DYNR/netbird#11849