[GH-ISSUE #2475] Error when validating JWT claims: unable to get zitadel token, statusCode 400 #5231

New Issue

saavagebueno · 2026-08-05T01:02:06-04:00

saavagebueno commented

2026-08-05 01:02:06 -04:00

Originally created by @EKV89 on GitHub (Aug 23, 2024).
Original GitHub issue: https://github.com/netbirdio/netbird/issues/2475

Hello!

Out of nowhere i started to get this error-message which is preventing me from logging into the Netbird WebUI. I can still access Zitadel console.
I'm running a Self-hosted Netbird environment.

management_1 | 2024-08-23T14:03:01Z ERRO [context: HTTP, requestID: 9efc1f7f-df29-456b-bc13-73892ae5ff51] management/server/http/middleware/auth_middleware.go:89: Error when validating JWT claims: unable to get zitadel token, statusCode 400

management_1 | 2024-08-23T14:03:01Z ERRO [requestID: 9efc1f7f-df29-456b-bc13-73892ae5ff51, context: HTTP] management/server/http/util/util.go:81: got a handler error: token invalid

management_1 | 2024-08-23T14:03:01Z ERRO [requestID: 9efc1f7f-df29-456b-bc13-73892ae5ff51, context: HTTP] management/server/telemetry/http_api_metrics.go:191: HTTP response 9efc1f7f-df29-456b-bc13-73892ae5ff51: GET /api/users status 401

How do i resolve this?
Thank you in advance!

Originally created by @EKV89 on GitHub (Aug 23, 2024). Original GitHub issue: https://github.com/netbirdio/netbird/issues/2475 Hello! Out of nowhere i started to get this error-message which is preventing me from logging into the Netbird WebUI. I can still access Zitadel console. I'm running a Self-hosted Netbird environment. management_1 | 2024-08-23T14:03:01Z ERRO [context: HTTP, requestID: 9efc1f7f-df29-456b-bc13-73892ae5ff51] management/server/http/middleware/auth_middleware.go:89: **Error when validating JWT claims: unable to get zitadel token, statusCode 400** management_1 | 2024-08-23T14:03:01Z ERRO [requestID: 9efc1f7f-df29-456b-bc13-73892ae5ff51, context: HTTP] management/server/http/util/util.go:81: **got a handler error: token invalid** management_1 | 2024-08-23T14:03:01Z ERRO [requestID: 9efc1f7f-df29-456b-bc13-73892ae5ff51, context: HTTP] management/server/telemetry/http_api_metrics.go:191: **HTTP response 9efc1f7f-df29-456b-bc13-73892ae5ff51: GET /api/users status 401** How do i resolve this? Thank you in advance!

saavagebueno added the waiting-feedback triage-needed labels 2026-08-05 01:02:06 -04:00

saavagebueno referenced this issue

2026-08-05 06:05:57 -04:00

[PR #5231] [CLOSED] Log/conn disconn #22441

saavagebueno referenced this issue

2026-08-05 06:05:58 -04:00

[PR #5231] Log/conn disconn #22450

saavagebueno referenced this issue

2026-08-05 07:05:50 -04:00

[PR #5231] [CLOSED] Log/conn disconn #25308

saavagebueno referenced this issue

2026-08-05 07:08:41 -04:00

[PR #5231] [CLOSED] Log/conn disconn #27422

saavagebueno referenced this issue

2026-08-05 07:08:42 -04:00

[PR #5231] Log/conn disconn #27430

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Reference: DYNR/netbird#5231