[GH-ISSUE #3354] Unable to ping netbird ip adress with ssh although peers are visible on the netbird web app and ssh is enabled on both side #6844

New Issue

saavagebueno · 2026-08-05T01:10:25-04:00

saavagebueno commented

2026-08-05 01:10:25 -04:00

Originally created by @bjce on GitHub (Feb 20, 2025).
Original GitHub issue: https://github.com/netbirdio/netbird/issues/3354

Describe the problem

I cannot ping another peer with the netbird ip address provided and ssh is enabled also both peers are visible on the browser netbird app

To Reproduce

Steps to reproduce the behavior:
the following command never ends:
ping

Expected behavior

the following command should be succesfful
ping

Are you using NetBird Cloud?

Yes

NetBird version

0.36.7

NetBird status -dA output:

Peers detail:
 usern01.netbird.cloud:
  NetBird IP: 100.999.999.98 (this IP was intentionally changed)
  Public key: 3GPO7GoYs0HHNP5iu1VD2ePeyowy9l8unr+JgRTth28=
  Status: Connected
  -- detail --
  Connection type: P2P
  ICE candidate (Local/Remote): host/host
  ICE candidate endpoints (Local/Remote): 120.120.120.199:51820/120.120.120.198:51820 (those IPs were intentionally changed)
  Relay server address: rels://streamline-es-mad1-0.relay.netbird.io:443
  Last connection update: 19 minutes, 32 seconds ago
  Last WireGuard handshake: 1 minute, 31 seconds ago
  Transfer status (received/sent) 3.5 KiB/33.9 KiB
  Quantum resistance: false
  Routes: -
  Networks: -
  Latency: 4.202681ms

OS: linux/amd64
Daemon version: 0.36.7
CLI version: 0.36.7
Management: Connected to https://api.netbird.io:443
Signal: Connected to https://signal.netbird.io:443
Relays: 
  [stun:stun.netbird.io:5555] is Unavailable, reason: stun request: context deadline exceeded
  [turns:turn.netbird.io:443?transport=tcp] is Available
  [rels://streamline-es-mad1-0.relay.netbird.io:443] is Available
Nameservers: 
FQDN: mylenovo-thinkpad-p1-gen-6.netbird.cloud
NetBird IP: 100.999.999.99/16  (this IP was intentionally changed)
Interface type: Kernel
Quantum resistance: false
Routes: -
Networks: -
Peers count: 1/1 Connected

Do you face any (non-mobile) client issues?

Please provide the file created by netbird debug for 1m -AS.
We advise reviewing the anonymized files for any remaining PII.

Screenshots

If applicable, add screenshots to help explain your problem.

Additional context

Add any other context about the problem here.

Originally created by @bjce on GitHub (Feb 20, 2025). Original GitHub issue: https://github.com/netbirdio/netbird/issues/3354 **Describe the problem** I cannot ping another peer with the netbird ip address provided and ssh is enabled also both peers are visible on the browser netbird app **To Reproduce** Steps to reproduce the behavior: the following command never ends: ping <netbirdiphost2> **Expected behavior** the following command should be succesfful ping <netbirdiphost2> **Are you using NetBird Cloud?** Yes **NetBird version** 0.36.7 **NetBird status -dA output:** ``` Peers detail: usern01.netbird.cloud: NetBird IP: 100.999.999.98 (this IP was intentionally changed) Public key: 3GPO7GoYs0HHNP5iu1VD2ePeyowy9l8unr+JgRTth28= Status: Connected -- detail -- Connection type: P2P ICE candidate (Local/Remote): host/host ICE candidate endpoints (Local/Remote): 120.120.120.199:51820/120.120.120.198:51820 (those IPs were intentionally changed) Relay server address: rels://streamline-es-mad1-0.relay.netbird.io:443 Last connection update: 19 minutes, 32 seconds ago Last WireGuard handshake: 1 minute, 31 seconds ago Transfer status (received/sent) 3.5 KiB/33.9 KiB Quantum resistance: false Routes: - Networks: - Latency: 4.202681ms OS: linux/amd64 Daemon version: 0.36.7 CLI version: 0.36.7 Management: Connected to https://api.netbird.io:443 Signal: Connected to https://signal.netbird.io:443 Relays: [stun:stun.netbird.io:5555] is Unavailable, reason: stun request: context deadline exceeded [turns:turn.netbird.io:443?transport=tcp] is Available [rels://streamline-es-mad1-0.relay.netbird.io:443] is Available Nameservers: FQDN: mylenovo-thinkpad-p1-gen-6.netbird.cloud NetBird IP: 100.999.999.99/16 (this IP was intentionally changed) Interface type: Kernel Quantum resistance: false Routes: - Networks: - Peers count: 1/1 Connected ``` **Do you face any (non-mobile) client issues?** Please provide the file created by `netbird debug for 1m -AS`. We advise reviewing the anonymized files for any remaining PII. **Screenshots** If applicable, add screenshots to help explain your problem. **Additional context** Add any other context about the problem here.

saavagebueno added the triage-needed label 2026-08-05 01:10:25 -04:00

saavagebueno commented

2026-08-05 01:10:25 -04:00

@packetintransit commented on GitHub (Feb 22, 2025):

Good day amazing people.

I also have a similar issue. I am not able to ping the Ubuntu 24.04 Netbird Peer client IP. I am not able to SSH to that particular peer too...

@packetintransit commented on GitHub (Feb 22, 2025): Good day amazing people. I also have a similar issue. I am not able to ping the Ubuntu 24.04 Netbird Peer client IP. I am not able to SSH to that particular peer too...

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refactor/ui-lazy-windows

add-atomic-cache-ops

debug-ui-memprofile

feat/agent-network-per-account-serving

fix_wg_watcher_cleanup

fix/wails-go-vendor

relay_transport_down_no_offer_storm

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wins_nrpt_dns_delegation

dependabot/github_actions/actions-a940c7c866

fix/quickstart-subnet-and-domain-alias

notification-localization

ssh-settings-elevation

refactor/peer-event-bus

fix/relay-proxy-redirect-when-ice-active

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dependabot/go_modules/pion-5f703e1eca

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fix-login-needed-check

dependabot/go_modules/google.golang.org/grpc-1.82.1

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feature/ios-ssh

docs/agent-network-docs-update

dependabot/go_modules/github.com/aws/aws-sdk-go-v2/service/s3-1.106.3

dependabot/go_modules/github.com/pion/stun/v3-3.1.5

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client-local-metrics

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dependabot/go_modules/goauthentik.io/api/v3-3.2026050.6

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dependabot/go_modules/github.com/jackc/pgx/v5-5.10.0

dependabot/go_modules/github.com/oapi-codegen/runtime-1.6.0

dependabot/go_modules/github.com/eko/gocache/lib/v4-4.2.4

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refactor/relay-foreign-cache-tests

fix/lazyconn-idle-keep-wg-peer

dmitri-propagate-auth-grant-types-on-combined

0.74.7-branch

diagnose-empty-vs-corrupt-state

windows-sleep-detector

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rp_key_persistency

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dependabot/go_modules/github.com/pkg/sftp-1.13.10

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dependabot/go_modules/github.com/pion/dtls/v3-3.1.5

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dependabot/go_modules/github.com/Azure/go-ntlmssp-0.1.1

dependabot/go_modules/github.com/eko/gocache/store/redis/v4-4.2.6

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dependabot/go_modules/github.com/coreos/go-oidc/v3-3.19.0

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Reference: DYNR/netbird#6844