[GH-ISSUE #3503] Netbird service freezes on Windows #7396

New Issue

saavagebueno · 2026-08-05T01:12:48-04:00

saavagebueno commented

2026-08-05 01:12:48 -04:00

Originally created by @tomashora on GitHub (Mar 14, 2025).
Original GitHub issue: https://github.com/netbirdio/netbird/issues/3503

Describe the problem

The service freezes randomly, most probably during hibernation/wakup of Windows on laptop. It all started in https://github.com/netbirdio/netbird/issues/3368

Are you using NetBird Cloud?

Selfhosted

NetBird version

0.36.+ .. currently 0.38.0

Is any other VPN software installed?

No

Debug output

Attached with [Environment]::SetEnvironmentVariable("NB_LOG_LEVEL", "debug", "Machine")

netbird.debug.201350900.zip

Have you tried these troubleshooting steps?

Checked for newer NetBird versions
Searched for similar issues on GitHub (including closed ones)
Restarted the NetBird client
Disabled other VPN software
Checked firewall settings

Originally created by @tomashora on GitHub (Mar 14, 2025). Original GitHub issue: https://github.com/netbirdio/netbird/issues/3503 **Describe the problem** The service freezes randomly, most probably during hibernation/wakup of Windows on laptop. It all started in https://github.com/netbirdio/netbird/issues/3368 **Are you using NetBird Cloud?** Selfhosted **NetBird version** 0.36.+ .. currently 0.38.0 **Is any other VPN software installed?** No **Debug output** Attached with `[Environment]::SetEnvironmentVariable("NB_LOG_LEVEL", "debug", "Machine")` [netbird.debug.201350900.zip](https://github.com/user-attachments/files/19244350/netbird.debug.201350900.zip) **Have you tried these troubleshooting steps?** - [x] Checked for newer NetBird versions - [x] Searched for similar issues on GitHub (including closed ones) - [x] Restarted the NetBird client - [x] Disabled other VPN software - [x] Checked firewall settings

saavagebueno added the triage-needed label 2026-08-05 01:12:48 -04:00

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claude/agent-network-test-cases-p743vw

android/gui-integration

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feat-post_quantum_ml_kem

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dependabot/npm_and_yarn/proxy/web/npm_and_yarn-b39864987c

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dependabot/go_modules/aws-sdk-8f849ebaed

dependabot/github_actions/actions-a940c7c866

dependabot/go_modules/otel-e34c790afd

dependabot/go_modules/testcontainers-de325c0dd6

dependabot/go_modules/wireguard-dbd6b95108

dependabot/go_modules/pion-5f703e1eca

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embedded-vnc

feature/ios-ssh

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dependabot/go_modules/github.com/aws/aws-sdk-go-v2/service/s3-1.106.3

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dependabot/go_modules/github.com/jackc/pgx/v5-5.10.0

dependabot/go_modules/github.com/oapi-codegen/runtime-1.6.0

dependabot/go_modules/github.com/eko/gocache/lib/v4-4.2.4

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dependabot/go_modules/github.com/coreos/go-oidc/v3-3.20.0

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Reference: DYNR/netbird#7396