[GH-ISSUE #4459] Error: Unauthenticated every week or so #9165

Open
opened 2026-08-05 01:21:06 -04:00 by saavagebueno · 4 comments
Owner

Originally created by @purple-boxuk on GitHub (Sep 8, 2025).
Original GitHub issue: https://github.com/netbirdio/netbird/issues/4459

Everyweek or so i try to log into the server and after a while of loading i get the

Oops something went wrong
There was an error logging you in
Error: unauthenticated

Steps to reproduce the behavior:
I am not able to reproduce the error but luckily i had a checkpoint in hyper-v which i revert back to when this happens.

This is the self hosted version

Current version is 0.54.2. It was updated when 0.5.2 came out, don't remember from which version 0.4 something

No other VPNs are installed

Image

I have tried to rebuild authentik but it didnt help, restarting the server didn't help either.

I just apply the last checkpoint and it goes back to normal

Originally created by @purple-boxuk on GitHub (Sep 8, 2025). Original GitHub issue: https://github.com/netbirdio/netbird/issues/4459 Everyweek or so i try to log into the server and after a while of loading i get the Oops something went wrong There was an error logging you in Error: unauthenticated Steps to reproduce the behavior: I am not able to reproduce the error but luckily i had a checkpoint in hyper-v which i revert back to when this happens. This is the self hosted version Current version is 0.54.2. It was updated when 0.5.2 came out, don't remember from which version 0.4 something No other VPNs are installed <img width="714" height="319" alt="Image" src="https://github.com/user-attachments/assets/d067283c-e100-4595-b64f-f6f9be22f636" /> I have tried to rebuild authentik but it didnt help, restarting the server didn't help either. I just apply the last checkpoint and it goes back to normal
saavagebueno added the triage-needed label 2026-08-05 01:21:06 -04:00
Author
Owner

@nazarewk commented on GitHub (Sep 8, 2025):

Could you give us more details? Is it about NetBird Cloud or self-hosted? Is it about the client login or dashboard?

<!-- gh-comment-id:3265162072 --> @nazarewk commented on GitHub (Sep 8, 2025): Could you give us more details? Is it about NetBird Cloud or self-hosted? Is it about the client login or dashboard?
Author
Owner

@purple-boxuk commented on GitHub (Sep 8, 2025):

Could you give us more details? Is it about NetBird Cloud or self-hosted? Is it about the client login or dashboard?

Yes it's hosted and it's about dashboard when i try to load it.

<!-- gh-comment-id:3265551564 --> @purple-boxuk commented on GitHub (Sep 8, 2025): > Could you give us more details? Is it about NetBird Cloud or self-hosted? Is it about the client login or dashboard? Yes it's hosted and it's about dashboard when i try to load it.
Author
Owner

@1nerdyguy commented on GitHub (Sep 8, 2025):

If you press logout, do you get prompted to re-login at all?

<!-- gh-comment-id:3266414916 --> @1nerdyguy commented on GitHub (Sep 8, 2025): If you press logout, do you get prompted to re-login at all?
Author
Owner

@purple-boxuk commented on GitHub (Sep 8, 2025):

If you press logout, do you get prompted to re-login at all?

No unfortunatley not, initially i tried, then cleared cache, then opened in incognito, then a new browser, it was a global issue.

Randomly now this particular server (i have a few) just stopped working. Dashboard was ok to log into, but when i logged in nobody was connected even though it was on. I restarted it and went again back to normal..

Something strange about this instance. I upgraded the resources last week to 4GB 2 Cores to rule out that.

<!-- gh-comment-id:3266805426 --> @purple-boxuk commented on GitHub (Sep 8, 2025): > If you press logout, do you get prompted to re-login at all? No unfortunatley not, initially i tried, then cleared cache, then opened in incognito, then a new browser, it was a global issue. Randomly now this particular server (i have a few) just stopped working. Dashboard was ok to log into, but when i logged in nobody was connected even though it was on. I restarted it and went again back to normal.. Something strange about this instance. I upgraded the resources last week to 4GB 2 Cores to rule out that.
Sign in to join this conversation.
No Label triage-needed
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: DYNR/netbird#9165