[GH-ISSUE #4518] Phones get stuck on loading after logging in #9299

New Issue

saavagebueno · 2026-08-05T01:21:37-04:00

saavagebueno commented

2026-08-05 01:21:37 -04:00

Originally created by @NekoRoror on GitHub (Sep 18, 2025).
Original GitHub issue: https://github.com/netbirdio/netbird/issues/4518

Describe the problem

After downloading on phone i press connect and it redirects me to login page, after entering login credentials it gets stuck on loading. My friends tried it on their phones they encounter the exact same problem, my laptop connected fine same with my friend's laptop no issues

To Reproduce

Steps to reproduce the behavior:
Download netbird on android, press connect, enter login credentials, starts loading, then stops.

Expected behavior

after pressing login it should load then say im connected

Are you using NetBird Cloud?

using cloud

NetBird version

netbird mobile v0.57.0

Is any other VPN software installed?

No

Debug output

i dont know how to debug output however i doubt its in the app itself since it successfully redirects me to login page, I think the problem is there

Screenshots

Additional context

Me and my friends are trying to join terraria and my wifi is on cgnat and I cant change it since im just renting an apartment, i found on reddit that netbird can work around cgnat and i try it but after downloading it on my phone i get stuck on login, i asked my friends thru messenger to try it and they encounter the same exact problem. (UPDATE: after enabling and disabling user authentication my phone successfully connected however my friends still cannot)

Have you tried these troubleshooting steps?
I dont have any other vpn, this is the latest netbird version on google play store, and again I think there's problem with server not the app itself since it successfully redirects me to the login page

Originally created by @NekoRoror on GitHub (Sep 18, 2025). Original GitHub issue: https://github.com/netbirdio/netbird/issues/4518 **Describe the problem** After downloading on phone i press connect and it redirects me to login page, after entering login credentials it gets stuck on loading. My friends tried it on their phones they encounter the exact same problem, my laptop connected fine same with my friend's laptop no issues **To Reproduce** Steps to reproduce the behavior: Download netbird on android, press connect, enter login credentials, starts loading, then stops. **Expected behavior** after pressing login it should load then say im connected **Are you using NetBird Cloud?** using cloud **NetBird version** netbird mobile v0.57.0 **Is any other VPN software installed?** No **Debug output** i dont know how to debug output however i doubt its in the app itself since it successfully redirects me to login page, I think the problem is there **Screenshots** ![Image](https://github.com/user-attachments/assets/3a82ac36-e72c-43e2-be60-eaa6278826eb) ![Image](https://github.com/user-attachments/assets/44d9c314-f5e7-4234-aaa3-095d8bcf1942) **Additional context** Me and my friends are trying to join terraria and my wifi is on cgnat and I cant change it since im just renting an apartment, i found on reddit that netbird can work around cgnat and i try it but after downloading it on my phone i get stuck on login, i asked my friends thru messenger to try it and they encounter the same exact problem. (UPDATE: after enabling and disabling user authentication my phone successfully connected however my friends still cannot) **Have you tried these troubleshooting steps?** I dont have any other vpn, this is the latest netbird version on google play store, and again I think there's problem with server not the app itself since it successfully redirects me to the login page

saavagebueno added the triage-needed label 2026-08-05 01:21:37 -04:00

saavagebueno commented

2026-08-05 01:21:38 -04:00

@muziqaz commented on GitHub (Dec 26, 2025):

Issue still present. I can login fine through the android firefox browser, yet if I try through he app, which by the way uses the same browser to log in, it gets stuck trying to log in.
I must say this is a no go for the product. I thought I'll give it a try to get my immich server accessible from outside, after excellent TechHut videos, but yeah, nah, will have to try something else

EDIT: ok, here is the culprit (among other things). I use bitwarden pass manager. So when I try to log in through the app, google keyboard pops the option to use bitwarden. And once bitwarden enters your email and password, the fields are filled in yellow, as in, pasted, or something. If I enter email and password by hand, typing it in manually, fields have white color background. So, what I did is deleted last letter of my email, and entered it manually, which made email field white background instead of yellow. I did the same with password, deleted last character, and re-entered manually. Field turned white, and i got logged in straight away.
I have noticed with other websites, services, where websites would not acknowledge your credentials entered if you copy past them or enter them using pass manager. It pretends that those fields are empty.
Either way, this needs to be fixed, as more and more people are moving to pass managers

@muziqaz commented on GitHub (Dec 26, 2025): Issue still present. I can login fine through the android firefox browser, yet if I try through he app, which by the way uses the same browser to log in, it gets stuck trying to log in. I must say this is a no go for the product. I thought I'll give it a try to get my immich server accessible from outside, after excellent TechHut videos, but yeah, nah, will have to try something else EDIT: ok, here is the culprit (among other things). I use bitwarden pass manager. So when I try to log in through the app, google keyboard pops the option to use bitwarden. And once bitwarden enters your email and password, the fields are filled in yellow, as in, pasted, or something. If I enter email and password by hand, typing it in manually, fields have white color background. So, what I did is deleted last letter of my email, and entered it manually, which made email field white background instead of yellow. I did the same with password, deleted last character, and re-entered manually. Field turned white, and i got logged in straight away. I have noticed with other websites, services, where websites would not acknowledge your credentials entered if you copy past them or enter them using pass manager. It pretends that those fields are empty. Either way, this needs to be fixed, as more and more people are moving to pass managers

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dependabot/npm_and_yarn/proxy/web/npm_and_yarn-b39864987c

agent-network-setup-poc

dependabot/go_modules/aws-sdk-8f849ebaed

dependabot/github_actions/actions-a940c7c866

dependabot/go_modules/otel-e34c790afd

dependabot/go_modules/testcontainers-de325c0dd6

dependabot/go_modules/wireguard-dbd6b95108

dependabot/go_modules/pion-5f703e1eca

dependabot/go_modules/gorm-2271c8195b

fix-login-needed-check

dependabot/go_modules/google.golang.org/grpc-1.82.1

fix/ui-gtk3-support

enterprise-traefik-and-migration-fixes

disambiguate_p2p_metrics

revert/component-types-hookup

embedded-vnc

feature/ios-ssh

docs/agent-network-docs-update

dependabot/go_modules/github.com/aws/aws-sdk-go-v2/service/s3-1.106.3

dependabot/go_modules/github.com/pion/stun/v3-3.1.5

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dependabot/go_modules/github.com/gopacket/gopacket-1.7.0

dependabot/go_modules/goauthentik.io/api/v3-3.2026050.6

dependabot/go_modules/github.com/pires/go-proxyproto-0.15.0

dependabot/go_modules/github.com/jackc/pgx/v5-5.10.0

dependabot/go_modules/github.com/oapi-codegen/runtime-1.6.0

dependabot/go_modules/github.com/eko/gocache/lib/v4-4.2.4

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dependabot/go_modules/github.com/coreos/go-oidc/v3-3.20.0

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Reference: DYNR/netbird#9299