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Zigbee2mqtt - install OK but can't access to web interface #306

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opened 2025-11-20 04:46:36 -05:00 by saavagebueno · 6 comments
saavagebueno commented 2025-11-20 04:46:36 -05:00
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Originally created by @Thiiib on GitHub (Jan 5, 2025).

✅ Have you read and understood the above guidelines?

yes

📜 What is the name of the script you are using?

Zigbee2MQTT

📂 What was the exact command used to execute the script?

bash -c "$(wget -qLO - https://github.com/community-scripts/ProxmoxVE/raw/main/ct/zigbee2mqtt.sh)"

📝 Provide a clear and concise description of the issue.

Hi all

I managed to install it perfectly, it connected to my network .... but can't access to it
when looking in the console it show an IP
proxmox_zigbee2mqtt_ip
when looking in proxmox... no IP
proxmox_zigbee2mqtt_NO-ip

Let me know if i can help... I looked at /etc/network/interfaces and looks ok

⚙️ What settings are you using?

  • Default Settings
  • Advanced Settings

🖥️ Which Linux distribution are you using?

Debian 12

🔄 Steps to reproduce the issue.

Launched the script, let him installed and try to acceed to the platform using IP:9442

❌ Paste the full error output (if available).

I don't have specific error message, just can't connect to the platform using IP:9442

🖼️ Additional context (optional).

No response

Originally created by @Thiiib on GitHub (Jan 5, 2025). ### ✅ Have you read and understood the above guidelines? yes ### 📜 What is the name of the script you are using? Zigbee2MQTT ### 📂 What was the exact command used to execute the script? bash -c "$(wget -qLO - https://github.com/community-scripts/ProxmoxVE/raw/main/ct/zigbee2mqtt.sh)" ### 📝 Provide a clear and concise description of the issue. Hi all I managed to install it perfectly, it connected to my network .... but can't access to it when looking in the console it show an IP ![proxmox_zigbee2mqtt_ip](https://github.com/user-attachments/assets/f54edfdd-64a1-4bdd-9a2f-12a3fb459ed7) when looking in proxmox... no IP ![proxmox_zigbee2mqtt_NO-ip](https://github.com/user-attachments/assets/01629e22-2ab2-48ca-8313-2c19374667e1) Let me know if i can help... I looked at /etc/network/interfaces and looks ok ### ⚙️ What settings are you using? - [X] Default Settings - [ ] Advanced Settings ### 🖥️ Which Linux distribution are you using? Debian 12 ### 🔄 Steps to reproduce the issue. Launched the script, let him installed and try to acceed to the platform using IP:9442 ### ❌ Paste the full error output (if available). I don't have specific error message, just can't connect to the platform using IP:9442 ### 🖼️ Additional context (optional). _No response_
saavagebueno commented 2025-11-20 04:46:37 -05:00
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@MickLesk commented on GitHub (Jan 5, 2025):

Cant reproduce this. Whats the Output of Service File?

@MickLesk commented on GitHub (Jan 5, 2025): Cant reproduce this. Whats the Output of Service File?
saavagebueno commented 2025-11-20 04:46:37 -05:00
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@MickLesk commented on GitHub (Jan 6, 2025):

have you created the configuration.yaml and co?

Needed for working ui

image

@MickLesk commented on GitHub (Jan 6, 2025): have you created the configuration.yaml and co? Needed for working ui ![image](https://github.com/user-attachments/assets/482b4dd7-5c79-4706-9430-28ea6b7c4497)
saavagebueno commented 2025-11-20 04:46:37 -05:00
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@Thiiib commented on GitHub (Jan 6, 2025):

have you created the configuration.yaml and co?

Needed for working ui

image

Hi

Thank's for your reply

Unfortunately it doesn't works...

  1. I added my USB device to the container but the number of the device change at each reboot, I tried, in the container configuration, to map using the /dev/serial/id but KO, i tried also /dev/ttyACM0 but KO

  2. If i use the ID checking, before launching the container, the ID of the USB device in proxmox shell, I manage to launch the container and to edit the configuration file but restart doesn't allow me to connect...

Here is the file as I modified it,
promox-VM-zigbee2mqtt-configyaml_light

and how it looks after a restart
promox-VM-zigbee2mqtt-configyaml_light_afterreboot

but I can't connect to 192.168.68.105:9442
promox-VM-zigbee2mqtt-webaccess_refused

btw I don't know what should be the "user" and "password" in the configuration file ? i deleted this part

In addition you talked about "Output of Service File" how can I get it ?

@Thiiib commented on GitHub (Jan 6, 2025): > have you created the configuration.yaml and co? > > Needed for working ui > > ![image](https://private-user-images.githubusercontent.com/47820557/400341799-482b4dd7-5c79-4706-9430-28ea6b7c4497.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.pWS4dPq2V7xc-dgWES1UAeDwm2X_56PsJ2RqpPkXbi4) Hi Thank's for your reply Unfortunately it doesn't works... 1. I added my USB device to the container but the number of the device change at each reboot, I tried, in the container configuration, to map using the /dev/serial/id but KO, i tried also /dev/ttyACM0 but KO 2. If i use the ID checking, before launching the container, the ID of the USB device in proxmox shell, I manage to launch the container and to edit the configuration file but restart doesn't allow me to connect... Here is the file as I modified it, ![promox-VM-zigbee2mqtt-configyaml_light](https://github.com/user-attachments/assets/7e51825b-bfc7-4226-afd8-0985a8cb9e4d) and how it looks after a restart ![promox-VM-zigbee2mqtt-configyaml_light_afterreboot](https://github.com/user-attachments/assets/e38a7cf5-69b3-4a9f-824d-ad28551cbd72) but I can't connect to 192.168.68.105:9442 ![promox-VM-zigbee2mqtt-webaccess_refused](https://github.com/user-attachments/assets/3ed7620c-89c1-476a-9ee1-d38cbc3d8d48) btw I don't know what should be the "user" and "password" in the configuration file ? i deleted this part In addition you talked about "Output of Service File" how can I get it ?
saavagebueno commented 2025-11-20 04:46:37 -05:00
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@MickLesk commented on GitHub (Jan 7, 2025):

Space in Server. Stop Service cd into folder and pnpm start for more Output

@MickLesk commented on GitHub (Jan 7, 2025): Space in Server. Stop Service cd into folder and pnpm start for more Output
saavagebueno commented 2025-11-20 04:46:37 -05:00
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@Thiiib commented on GitHub (Jan 7, 2025):

Space in Server. Stop Service cd into folder and pnpm start for more Output

It's what you expected ?

root@zigbee2mqtt:/opt/zigbee2mqtt# cd /opt/zigbee2mqtt/ && npm start

> zigbee2mqtt@2.0.0 start
> node index.js

Starting Zigbee2MQTT without watchdog.
[2025-01-07 22:02:38] info:     z2m: Logging to console, file (filename: log.log)
[2025-01-07 22:02:38] info:     z2m: Starting Zigbee2MQTT version 2.0.0 (commit #unknown)
[2025-01-07 22:02:38] info:     z2m: Starting zigbee-herdsman (3.2.1)
[2025-01-07 22:02:38] info:     z2m: zigbee-herdsman started (resumed)
[2025-01-07 22:02:38] info:     z2m: Coordinator firmware version: '{"meta":{"maintrel":0,"majorrel":38,"minorrel":120,"product":0,"revision":"0x26780700","transportrev":0},"type":"ConBee2/RaspBee2"}'
[2025-01-07 22:02:38] info:     z2m: Currently 0 devices are joined.
[2025-01-07 22:02:38] info:     z2m: Connecting to MQTT server at mqtt://192.168.68.105:1883
[2025-01-07 22:02:38] error:    z2m: MQTT failed to connect, exiting... (connect ECONNREFUSED 192.168.68.105:1883)
[2025-01-07 22:02:38] info:     z2m: Stopping zigbee-herdsman...
[2025-01-07 22:02:38] info:     z2m: Stopped zigbee-herdsman

It looks it don't manage to connect to mqtt server ? I'm going to install a mqtt container and try to connect to it

@Thiiib commented on GitHub (Jan 7, 2025): > Space in Server. Stop Service cd into folder and pnpm start for more Output It's what you expected ? ``` root@zigbee2mqtt:/opt/zigbee2mqtt# cd /opt/zigbee2mqtt/ && npm start > zigbee2mqtt@2.0.0 start > node index.js Starting Zigbee2MQTT without watchdog. [2025-01-07 22:02:38] info: z2m: Logging to console, file (filename: log.log) [2025-01-07 22:02:38] info: z2m: Starting Zigbee2MQTT version 2.0.0 (commit #unknown) [2025-01-07 22:02:38] info: z2m: Starting zigbee-herdsman (3.2.1) [2025-01-07 22:02:38] info: z2m: zigbee-herdsman started (resumed) [2025-01-07 22:02:38] info: z2m: Coordinator firmware version: '{"meta":{"maintrel":0,"majorrel":38,"minorrel":120,"product":0,"revision":"0x26780700","transportrev":0},"type":"ConBee2/RaspBee2"}' [2025-01-07 22:02:38] info: z2m: Currently 0 devices are joined. [2025-01-07 22:02:38] info: z2m: Connecting to MQTT server at mqtt://192.168.68.105:1883 [2025-01-07 22:02:38] error: z2m: MQTT failed to connect, exiting... (connect ECONNREFUSED 192.168.68.105:1883) [2025-01-07 22:02:38] info: z2m: Stopping zigbee-herdsman... [2025-01-07 22:02:38] info: z2m: Stopped zigbee-herdsman ``` It looks it don't manage to connect to mqtt server ? I'm going to install a mqtt container and try to connect to it
saavagebueno commented 2025-11-20 04:46:38 -05:00
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@Thiiib commented on GitHub (Jan 7, 2025):

It looks better now with the install of mqtt container and linking Zigbee2mqtt to Mqtt container.

When I have a problem with my adapter I need to do systemctl stop zigbee2mqtt and npm start

However now everything looks launched, i manage to access to zigbee2mqtt web interface but... can't add zigbee devices

2025-01-08 00:22:20] info:     z2m: Zigbee: allowing new devices to join.
[2025-01-08 00:22:44] error:    z2m: Request 'zigbee2mqtt/bridge/request/permit_join' failed with error: 'TIMEOUT'
[2025-01-08 00:22:44] info:     z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/response/permit_join', payload '{"data":{},"error":"TIMEOUT","status":"error","transaction":"a2fk4-2"}'

I restarted the container, needed also to do systemctl stop zigbee2mqtt and npm start to launch zigbee2mqtt

This time I managed to launched "join" and my device has been added !

@Thiiib commented on GitHub (Jan 7, 2025): It looks better now with the install of mqtt container and linking Zigbee2mqtt to Mqtt container. When I have a problem with my adapter I need to do `systemctl stop zigbee2mqtt` and `npm start` However now everything looks launched, i manage to access to zigbee2mqtt web interface but... can't add zigbee devices ``` 2025-01-08 00:22:20] info: z2m: Zigbee: allowing new devices to join. [2025-01-08 00:22:44] error: z2m: Request 'zigbee2mqtt/bridge/request/permit_join' failed with error: 'TIMEOUT' [2025-01-08 00:22:44] info: z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/response/permit_join', payload '{"data":{},"error":"TIMEOUT","status":"error","transaction":"a2fk4-2"}' ``` I restarted the container, needed also to do `systemctl stop zigbee2mqtt` and `npm start` to launch zigbee2mqtt This time I managed to launched "join" and my device has been added !
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