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Omada Controller - Update Failed #754
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opened 2025-11-20 04:53:27 -05:00 by saavagebueno
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34 comments
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Reference: SVI/ProxmoxVE#754
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Originally created by @yodaphone on GitHub (Mar 21, 2025).
✅ Have you read and understood the above guidelines?
yes
📜 What is the name of the script you are using?
Omada Controller
📂 What was the exact command used to execute the script?
bash -c "$(wget -qLO - https://github.com/community-scripts/ProxmoxVE/raw/main/ct/omada.sh)"
📝 Provide a clear and concise description of the issue.
I updated my repo to be on the safe side with this command to begin with
bash -c "$(wget -qLO - https://github.com/community-scripts/ProxmoxVE/raw/main/misc/update-repo.sh)"I then ran the update command and it failed with this message
⚙️ What settings are you using?
🖥️ Which Linux distribution are you using?
Debian 12
🔄 Steps to reproduce the issue.
Just ran the omada script to upgrade
❌ Paste the full error output (if available).
🖼️ Additional context (optional).
No response
@tremor021 commented on GitHub (Mar 21, 2025):
You gave two conflicting statements there.
First you wrote you used
bash -c "$(wget -qLO - https://github.com/community-scripts/ProxmoxVE/raw/main/ct/omada.sh)"to execute the script, then a bit later you said you executedupdatecommand.So, what gives? Did you type
updatein shell or?@yodaphone commented on GitHub (Mar 21, 2025):
I did not run an update command. I ran update repo script to begin with based on this
bash -c "$(wget -qLO - https://github.com/community-scripts/ProxmoxVE/raw/main/misc/update-repo.sh)"@bvdberg01 commented on GitHub (Mar 21, 2025):
@yodaphone
Can you try to start monodb with:
systemctl start mongodand after that have a look at log with:
journalctl -u mongod@yodaphone commented on GitHub (Mar 21, 2025):
@bvdberg01 commented on GitHub (Mar 22, 2025):
Ok can you have look at the logging in /opt/tplink/EAPController/logs
@yodaphone commented on GitHub (Mar 22, 2025):
this is what i see. i tried to repaid mongod --repair with no luck.
I just gave up and used a docker instance and migrated the devices away using the backup file. just too much tinkering around.
THank you
@profblackjack commented on GitHub (Mar 23, 2025):
@tremor021 @yodaphone I recommend reopening this issue, as it's not fixed even if the original reporter chose a different approach
@MickLesk commented on GitHub (Mar 23, 2025):
We remove the Script maybe next week completly. We are fighting with there changes every month
@gordhawkins commented on GitHub (Apr 14, 2025):
Are you really just abandoning this project? My controller is now not working. I'm totally down.
@tremor021 commented on GitHub (Apr 14, 2025):
There is no point in supporting this app any more. They are changing stuff and breaking installs/updates all the time.
@gordhawkins commented on GitHub (Apr 14, 2025):
Please delete the package then. It broke my install.
@MickLesk commented on GitHub (Apr 14, 2025):
i dont see any issues on the script. Working fine for me.
@tremor021 commented on GitHub (Apr 14, 2025):
Hence why you have snapshots and backups
@jonas740 commented on GitHub (Apr 14, 2025):
well i updated this and it broke and well, i have no backup of my controller that are reachable. how to solve this i wonder ?
@MickLesk commented on GitHub (Apr 14, 2025):
Manually download File and try again.
@jonas740 commented on GitHub (Apr 14, 2025):
how do you mean ? i am using the lxc container from https://community-scripts.github.io/ProxmoxVE/scripts?id=omada
and i used the update command
i think i have automatic updates enabled but i can not really see where they are saved
@jonas740 commented on GitHub (Apr 14, 2025):
`Hit:1 http://security.debian.org bookworm-security InRelease
Hit:2 http://deb.debian.org/debian bookworm InRelease
Hit:3 http://deb.debian.org/debian bookworm-updates InRelease
Hit:4 https://repos.azul.com/zulu/deb stable InRelease
Hit:5 http://repo.mongodb.org/apt/debian bookworm/mongodb-org/7.0 InRelease
Reading package lists... Done
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Skipping mongodb-org, it is not installed and only upgrades are requested.
⠏ Updating MongoDB0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
✔️ Updated MongoDB to 7.0
✔️ Azul Zulu Java 21 already installed
(Reading database ... 29559 files and directories currently installed.)
Preparing to unpack Omada_SDN_Controller_v5.15.20.18_linux_x64.deb ...
⠇ Updating Omada ControllerA previous controller version has been detected.
Unpacking omadac (5.15.20.18) over (5.15.20.18) ...
⠏ Updating Omada ControllerSetting up omadac (5.15.20.18) ...
⠙ Updating Omada ControllerInstall Omada Controller succeeded!
data dir is not empty.
current data is not empty
Omada Controller will start up with system boot. You can also control it by [/usr/bin/tpeap].
⠹ Updating Omada Controllercheck omada
Starting Omada Controller. Please wait.
⠙ Updating Omada Controller.
Fail to start mongo DB server
Fail to start mongo DB server
⠙ Updating Omada Controller.
Fail to start mongo DB server
⠋ Updating Omada Controller.
Fail to start mongo DB server
⠏ Updating Omada Controller.
Fail to start mongo DB server
⠏ Updating Omada Controller.
Exit Omada Controller.
.
Start failed.
✔️ Updated Omada Controller
/dev/fd/63: line 1289: CT_TYPE: unbound variable`
I really really need this to work beacuse i am leaving for vacation tomorrow and all my servers need to be operating as they should.
@MickLesk commented on GitHub (Apr 14, 2025):
What should not work at all? Omada is a very simple deb package. A bit of analysis should already be coming. The systemctl status etc. Which MongoDB. Omada has announced everything under 7.0. It must be 7.0 MongoDB, but this requires AVX. If your processor doesn't have this, you can't use omada either.
@jonas740 commented on GitHub (Apr 14, 2025):
As said, i have been using this LXC container for very long with no issues. I just performed an update using the command update in the terminal and now it will not start. Why is this?
And remember that i am not the advanced user.
trying to apt install the omada package says it is already the latest
@jonas740 commented on GitHub (Apr 14, 2025):
And i am running AMD Ryzen 7 5800H that do support AVX
@MickLesk commented on GitHub (Apr 14, 2025):
systemctl status omada
Systemctl status mongodb
@jonas740 commented on GitHub (Apr 14, 2025):
`root@omada:/# systemctl status omada
● tpeap.service - LSB: Omada Controller
Loaded: loaded (/etc/init.d/tpeap; generated)
Active: active (exited) since Mon 2025-04-14 21:40:17 CEST; 40min ago
Docs: man:systemd-sysv-generator(8)
CPU: 36.512s
Apr 14 21:39:43 omada tpeap[156]: Fail to start mongo DB server
Apr 14 21:39:59 omada tpeap[156]: [38B blob data]
Apr 14 21:39:59 omada tpeap[156]: Fail to start mongo DB server
Apr 14 21:40:13 omada tpeap[156]: [37B blob data]
Apr 14 21:40:13 omada tpeap[156]: Fail to start mongo DB server
Apr 14 21:40:17 omada tpeap[156]: ....
Apr 14 21:40:17 omada tpeap[156]: Exit Omada Controller.
Apr 14 21:40:17 omada tpeap[156]: .
Apr 14 21:40:17 omada tpeap[156]: Start failed.
Apr 14 21:40:17 omada systemd[1]: Started tpeap.service - LSB: Omada Controller.`
root@omada:/# systemctl status mongodb Unit mongodb.service could not be found.@jonas740 commented on GitHub (Apr 14, 2025):
i do think you mean systemctl status mongod
root@omada:/# systemctl status mongod ○ mongod.service - MongoDB Database Server Loaded: loaded (/lib/systemd/system/mongod.service; disabled; preset: enabled) Active: inactive (dead) Docs: https://docs.mongodb.org/manual@MickLesk commented on GitHub (Apr 14, 2025):
Your MongoDB is dead. Try an systemctl start or enable mongod If this not Work, reinstall mongodb
@jonas740 commented on GitHub (Apr 14, 2025):
`root@omada:/# systemctl status mongod
● mongod.service - MongoDB Database Server
Loaded: loaded (/lib/systemd/system/mongod.service; disabled; preset: enabled)
Active: active (running) since Mon 2025-04-14 22:33:54 CEST; 9s ago
Docs: https://docs.mongodb.org/manual
Main PID: 5510 (mongod)
Memory: 175.4M
CPU: 414ms
CGroup: /system.slice/mongod.service
└─5510 /usr/bin/mongod --config /etc/mongod.conf
Apr 14 22:33:54 omada systemd[1]: Started mongod.service - MongoDB Database Server.
Apr 14 22:33:54 omada mongod[5510]: {"t":{"$date":"2025-04-14T20:33:54.166Z"},"s":"I", "c":"CONTROL", "id":7484500, "ctx":"main","msg":"Environment >
lines 1-12/12 (END)`
well when rebooting this lxc container it will possibly not start mongodb. it looks like it is disabled ? what command to enable ? and how do i start omada ?
please get back with command to reinstall mongodb aswell
@MickLesk commented on GitHub (Apr 14, 2025):
Dude... Im not an microsoft support 😄 There should be a little bit of cooperation. Otherwise you are simply wrong in the whole Linux area. Have a look at the install script of omada and do the steps manually for mongo, or Google for "mongodb 7.0 install debian" I can't make any remote diagnoses here, I can only give you an indication of what you need to fix.
@jonas740 commented on GitHub (Apr 14, 2025):
Haha, ye i know but i have not had theese issues with omada lxc container before and am panicing since i am travelling abroad.
The mongodb is active, i ran the update command again but it says mongodb fail to start.
is there any backup configs in this lxc container so i can just set up a new one ? i do not want to loose all my settings but i need to fix this asap
@MickLesk commented on GitHub (Apr 14, 2025):
Does an new Install work? MongoDB failed only with wrong cpus
@jonas740 commented on GitHub (Apr 14, 2025):
` ✔️ Updated MongoDB to 7.0
✔️ Azul Zulu Java 21 already installed
✔️ Updated Omada Controller
/dev/fd/63: line 1289: CT_TYPE: unbound variable
root@omada:/# systemctl status omada
● tpeap.service - LSB: Omada Controller
Loaded: loaded (/etc/init.d/tpeap; generated)
Active: active (exited) since Mon 2025-04-14 21:40:17 CEST; 1h 10min ago
Docs: man:systemd-sysv-generator(8)
CPU: 36.512s
Apr 14 21:39:43 omada tpeap[156]: Fail to start mongo DB server
Apr 14 21:39:59 omada tpeap[156]: [38B blob data]
Apr 14 21:39:59 omada tpeap[156]: Fail to start mongo DB server
Apr 14 21:40:13 omada tpeap[156]: [37B blob data]
Apr 14 21:40:13 omada tpeap[156]: Fail to start mongo DB server
Apr 14 21:40:17 omada tpeap[156]: ....
Apr 14 21:40:17 omada tpeap[156]: Exit Omada Controller.
Apr 14 21:40:17 omada tpeap[156]: .
Apr 14 21:40:17 omada tpeap[156]: Start failed.
Apr 14 21:40:17 omada systemd[1]: Started tpeap.service - LSB: Omada Controller.
root@omada:/# systemctl status mongod
● mongod.service - MongoDB Database Server
Loaded: loaded (/lib/systemd/system/mongod.service; disabled; preset: enabled)
Active: active (running) since Mon 2025-04-14 22:33:54 CEST; 16min ago
Docs: https://docs.mongodb.org/manual
Main PID: 5510 (mongod)
Memory: 174.6M
CPU: 4.896s
CGroup: /system.slice/mongod.service
└─5510 /usr/bin/mongod --config /etc/mongod.conf
Apr 14 22:33:54 omada systemd[1]: Started mongod.service - MongoDB Database Server.
Apr 14 22:33:54 omada mongod[5510]: {"t":{"$date":"2025-04-14T20:33:54.166Z"},"s":"I", "c":"CONTROL", "id":7484500, "ctx":"main","msg":"Environment >
lines 1-12/12 (END)`
this is what i got after reinstalling mongodb and after that i ran the update command again.
In the script it will warn and exit if your cpu does not have AVX btw.
New install works perfect.
But i need my settings
@MickLesk commented on GitHub (Apr 14, 2025):
@MickLesk commented on GitHub (Apr 14, 2025):
That's all I can do. Otherwise write to omada support and ask them for a solution. End.
@jonas740 commented on GitHub (Apr 14, 2025):
i managed to find a sitebackup on one of my servers to save the day.
But, the update command for the LXC Container is what is messing things up.
Since a fresh install works perfect.
@jeffreydoorn commented on GitHub (Apr 25, 2025):
Same problem for me. The weird thing is after restoring the vm from yesterday backups it also won't start. Maybe someone else any solution for this problem?..
Update Link: bash -c "$(curl -fsSL https://raw.githubusercontent.com/community-scripts/ProxmoxVE/main/ct/omada.sh)"%22)
/ __ ____ ___ ____ / / _
/ / / / __
__ \/ __/ __ / __ `// // / / / / / / // / // / // /
_// // //_,/_,/_,/
Hit:1 http://deb.debian.org/debian bookworm InRelease
Hit:2 http://security.debian.org bookworm-security InRelease
Hit:3 http://deb.debian.org/debian bookworm-updates InRelease
Hit:4 https://repos.azul.com/zulu/deb stable InRelease
Hit:5 http://repo.mongodb.org/apt/debian bookworm/mongodb-org/7.0 InRelease
Reading package lists... Done
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Skipping mongodb-org, it is not installed and only upgrades are requested.
⠼ Updating MongoDBThe following packages were automatically installed and are no longer required:
libx11-6 libx11-data libxau6 libxcb1 libxdmcp6 libxext6 libxi6 libxrender1 libxtst6 x11-common zulu8-ca-doc zulu8-ca-jdk zulu8-ca-jdk-headless zulu8-ca-jre zulu8-doc
zulu8-jdk-headless zulu8-jre zulu8-jre-headless
Use 'apt autoremove' to remove them.
⠴ Updating MongoDB0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
✔️ Updated MongoDB to 7.0
✔️ Azul Zulu Java 21 already installed
(Reading database ... 23300 files and directories currently installed.)
Preparing to unpack Omada_SDN_Controller_v5.15.20.18_linux_x64.deb ...
⠦ Updating Omada ControllerA previous controller version has been detected.
⠧ Updating Omada ControllerUnpacking omadac (5.15.20.18) over (5.15.20.18) ...
⠙ Updating Omada ControllerSetting up omadac (5.15.20.18) ...
⠼ Updating Omada ControllerInstall Omada Controller succeeded!
data dir is not empty.
current data is not empty
Omada Controller will start up with system boot. You can also control it by [/usr/bin/tpeap].
check omada
Starting Omada Controller. Please wait.
⠼ Updating Omada Controller.
Fail to start mongo DB server
Fail to start mongo DB server
⠼ Updating Omada Controller.
Fail to start mongo DB server
⠼ Updating Omada Controller.
Fail to start mongo DB server
⠼ Updating Omada Controller.
Fail to start mongo DB server
⠼ Updating Omada Controller.
Exit Omada Controller.
.
Start failed.
✔️ Updated Omada Controller
/dev/fd/63: line 1289: CT_TYPE: unbound variable
@Diew commented on GitHub (May 9, 2025):
if you have auto backup go to ct shell
cd /opt/tplink/EAPController/data/autobackup
python3 -m http.server 8000
open url http://xxx.xxx.xxx.xxx:8000/ download cfg file
create new ct and restore from backup