netbird client disappears from top bar of Mac OS #1054

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opened 2025-11-20 05:23:11 -05:00 by saavagebueno · 18 comments
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Originally created by @gecube on GitHub (Jul 10, 2024).

Hi!

When extensively working with Netbird for a long time, I noticed many times, that it suddenly disappears from top bar of Mac OS.
Looks like:

Screenshot 2024-07-03 at 07 57 21

One may see that there is no Netbird icon.

It should look like:

Screenshot 2024-06-28 at 16 11 35

or netbird icon should be orange (active). But I see otherwise.

After that when I click on NetBird application - it does not appear in top bar, but focus is jumping back to Finder window. It is very weird. But it helps to restart the laptop - then again everything is fine.

Originally created by @gecube on GitHub (Jul 10, 2024). Hi! When extensively working with Netbird for a long time, I noticed many times, that it suddenly disappears from top bar of Mac OS. Looks like: <img width="653" alt="Screenshot 2024-07-03 at 07 57 21" src="https://github.com/netbirdio/netbird/assets/2912732/4c9e82e3-78fc-4b35-9761-67b5e55629cb"> One may see that there is no Netbird icon. It should look like: <img width="622" alt="Screenshot 2024-06-28 at 16 11 35" src="https://github.com/netbirdio/netbird/assets/2912732/f3b63293-435f-4e85-9280-923a2013d41f"> or netbird icon should be orange (active). But I see otherwise. After that when I click on NetBird application - it does not appear in top bar, but focus is jumping back to Finder window. It is very weird. But it helps to restart the laptop - then again everything is fine.
saavagebueno added the waiting-feedbacktriage-needed labels 2025-11-20 05:23:11 -05:00
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@mlsmaycon commented on GitHub (Jul 10, 2024):

@gecube can you confirm if the app is visible after closing some of the other apps in the top bar?

@mlsmaycon commented on GitHub (Jul 10, 2024): @gecube can you confirm if the app is visible after closing some of the other apps in the top bar?
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@gecube commented on GitHub (Jul 10, 2024):

@mlsmaycon Hi! Thanks for the question. No, I can't confirm it.

@gecube commented on GitHub (Jul 10, 2024): @mlsmaycon Hi! Thanks for the question. No, I can't confirm it.
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@mlsmaycon commented on GitHub (Jul 10, 2024):

To clarify, you removed the other apps and NetBird wasn't visible?

@mlsmaycon commented on GitHub (Jul 10, 2024): To clarify, you removed the other apps and NetBird wasn't visible?
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@gecube commented on GitHub (Jul 15, 2024):

@mlsmaycon yes, removing of other apps don't help.

https://youtu.be/c30GlsCws4E

@gecube commented on GitHub (Jul 15, 2024): @mlsmaycon yes, removing of other apps don't help. https://youtu.be/c30GlsCws4E
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@gecube commented on GitHub (Jul 17, 2024):

Hi! Stuck by the same issue.

The connectivity is present. The icon in toolbar is not showing:

Screenshot 2024-07-17 at 09 09 54
ps aux | grep netbird 
george           81289   0.0  0.0 410734288   1504 s001  S+    9:10AM   0:00.00 grep netbird
root             80727   0.0  0.2 412034272  73440   ??  Ss    9:08AM   0:00.60 /usr/local/bin/netbird service run --config /etc/netbird/config.json --log-level info --log-file /var/log/netbird/client.log
root             80369   0.0  0.0 410865392   6464   ??  S     8:43AM   0:00.37 curl -L https://github.com/netbirdio/netbird/releases/download/v0.28.4/netbird_0.28.4_darwin_arm64.pkg -o /tmp/netbird-latest.pkg
root             80365   0.0  0.0 410592928   1056   ??  S     8:43AM   0:00.05 tee -a /var/log/netbird_vpn-install.log
@gecube commented on GitHub (Jul 17, 2024): Hi! Stuck by the same issue. The connectivity is present. The icon in toolbar is not showing: <img width="702" alt="Screenshot 2024-07-17 at 09 09 54" src="https://github.com/user-attachments/assets/51aeb845-aa96-4d6c-a612-5763df8a4fc8"> ``` ps aux | grep netbird george 81289 0.0 0.0 410734288 1504 s001 S+ 9:10AM 0:00.00 grep netbird root 80727 0.0 0.2 412034272 73440 ?? Ss 9:08AM 0:00.60 /usr/local/bin/netbird service run --config /etc/netbird/config.json --log-level info --log-file /var/log/netbird/client.log root 80369 0.0 0.0 410865392 6464 ?? S 8:43AM 0:00.37 curl -L https://github.com/netbirdio/netbird/releases/download/v0.28.4/netbird_0.28.4_darwin_arm64.pkg -o /tmp/netbird-latest.pkg root 80365 0.0 0.0 410592928 1056 ?? S 8:43AM 0:00.05 tee -a /var/log/netbird_vpn-install.log ```
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@gecube commented on GitHub (Jul 17, 2024):

When running UI client manually - it appears again.

Screenshot 2024-07-17 at 09 10 54 Screenshot 2024-07-17 at 09 10 51
ps aux | grep netbird
george           81335   0.0  0.0 410724048   1312 s001  S+    9:11AM   0:00.00 grep netbird
george           81313   0.0  0.2 413096688  61952   ??  S     9:10AM   0:00.36 /Applications/NetBird.app/Contents/MacOS/netbird-ui
root             80727   0.0  0.2 412034272  73712   ??  Ss    9:08AM   0:00.78 /usr/local/bin/netbird service run --config /etc/netbird/config.json --log-level info --log-file /var/log/netbird/client.log
root             80369   0.0  0.0 410865392   6464   ??  S     8:43AM   0:00.38 curl -L https://github.com/netbirdio/netbird/releases/download/v0.28.4/netbird_0.28.4_darwin_arm64.pkg -o /tmp/netbird-latest.pkg
root             80365   0.0  0.0 410592928   1056   ??  S     8:43AM   0:00.06 tee -a /var/log/netbird_vpn-install.log

Looks that for some reason NetBird.app is shut downing...

@gecube commented on GitHub (Jul 17, 2024): When running UI client manually - it appears again. <img width="418" alt="Screenshot 2024-07-17 at 09 10 54" src="https://github.com/user-attachments/assets/fb37d923-4b7f-47b0-a875-ecffc1f464e0"> <img width="314" alt="Screenshot 2024-07-17 at 09 10 51" src="https://github.com/user-attachments/assets/06b40af7-1a91-4014-889e-4bf5ed3072d9"> ``` ps aux | grep netbird george 81335 0.0 0.0 410724048 1312 s001 S+ 9:11AM 0:00.00 grep netbird george 81313 0.0 0.2 413096688 61952 ?? S 9:10AM 0:00.36 /Applications/NetBird.app/Contents/MacOS/netbird-ui root 80727 0.0 0.2 412034272 73712 ?? Ss 9:08AM 0:00.78 /usr/local/bin/netbird service run --config /etc/netbird/config.json --log-level info --log-file /var/log/netbird/client.log root 80369 0.0 0.0 410865392 6464 ?? S 8:43AM 0:00.38 curl -L https://github.com/netbirdio/netbird/releases/download/v0.28.4/netbird_0.28.4_darwin_arm64.pkg -o /tmp/netbird-latest.pkg root 80365 0.0 0.0 410592928 1056 ?? S 8:43AM 0:00.06 tee -a /var/log/netbird_vpn-install.log ``` Looks that for some reason `NetBird.app` is shut downing...
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@fre4ki commented on GitHub (Aug 16, 2024):

Hey guys,

any news on this? I have the same issue. Any workarround? I cannot edit my URLs for self-hosted.

@fre4ki commented on GitHub (Aug 16, 2024): Hey guys, any news on this? I have the same issue. Any workarround? I cannot edit my URLs for self-hosted.
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@florian-obradovic commented on GitHub (Nov 5, 2024):

I have the same issue. How do you run UI manually?
Running /Applications/NetBird.app/Contents/MacOS/netbird-ui doesn't work for me...

If I install using brew install netbird netbird-ui it works fine, but not with the PKG.

@florian-obradovic commented on GitHub (Nov 5, 2024): I have the same issue. How do you run UI manually? Running /Applications/NetBird.app/Contents/MacOS/netbird-ui doesn't work for me... If I install using `brew install netbird netbird-ui `it works fine, but not with the PKG.
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@florian-obradovic commented on GitHub (Nov 5, 2024):

Will try:

/Applications/NetBird.app/Contents/MacOS/netbird-ui -use-log-file
cat /tmp/netbird-ui-*.log
@florian-obradovic commented on GitHub (Nov 5, 2024): Will try: ``` /Applications/NetBird.app/Contents/MacOS/netbird-ui -use-log-file cat /tmp/netbird-ui-*.log ```
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@florian-obradovic commented on GitHub (Nov 5, 2024):

If I login with a different user (local admin), the icon appears...

@florian-obradovic commented on GitHub (Nov 5, 2024): If I login with a different user (local admin), the icon appears...
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@nazarewk commented on GitHub (Apr 28, 2025):

Hello @gecube,

We're currently reviewing our open issues and would like to verify if this problem still exists in the latest NetBird version.

Could you please confirm if the issue is still there?

We may close this issue temporarily if we don't hear back from you within 2 weeks, but feel free to reopen it with updated information.

Thanks for your contribution to improving the project!

@nazarewk commented on GitHub (Apr 28, 2025): Hello @gecube, We're currently reviewing our open issues and would like to verify if this problem still exists in the [latest NetBird version](https://github.com/netbirdio/netbird/releases). Could you please confirm if the issue is still there? We may close this issue temporarily if we don't hear back from you within **2 weeks**, but feel free to reopen it with updated information. Thanks for your contribution to improving the project!
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@basilaydo commented on GitHub (May 19, 2025):

@nazarewk Hi! still exist

@basilaydo commented on GitHub (May 19, 2025): @nazarewk Hi! still exist
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@fre4ki commented on GitHub (May 24, 2025):

You have to change the order in the bar.

In my case this was the solution..

The problem in my case was related to the camera in the middle of the top screen, where no symbols are showing.

@fre4ki commented on GitHub (May 24, 2025): You have to change the order in the bar. In my case this was the solution.. The problem in my case was related to the camera in the middle of the top screen, where no symbols are showing.
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@gecube commented on GitHub (May 24, 2025):

@fre4ki

You have to change the order in the bar.

How? Could you share your steps?

@gecube commented on GitHub (May 24, 2025): @fre4ki > You have to change the order in the bar. How? Could you share your steps?
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@fre4ki commented on GitHub (May 24, 2025):

You can hold down the Command key to reorder icons in the Menu bar.

@fre4ki commented on GitHub (May 24, 2025): You can hold down the Command key to reorder icons in the Menu bar.
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@gecube commented on GitHub (May 24, 2025):

@fre4ki wow! great! thanks! But how it would help if the icon disappeared?

@gecube commented on GitHub (May 24, 2025): @fre4ki wow! great! thanks! But how it would help if the icon disappeared?
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@fre4ki commented on GitHub (May 24, 2025):

I put a external monitor to my mac and re-arranged the icons. It is also re-arranged on the build-in screen.

@fre4ki commented on GitHub (May 24, 2025): I put a external monitor to my mac and re-arranged the icons. It is also re-arranged on the build-in screen.
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@farico commented on GitHub (Sep 11, 2025):

This also happens for me when I have AeroSpace app enabled. When I disable it - the icon is visible in the top bar.

@farico commented on GitHub (Sep 11, 2025): This also happens for me when I have AeroSpace app enabled. When I disable it - the icon is visible in the top bar.
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Reference: SVI/netbird#1054