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Error when validating JWT claims: unable to get zitadel token, statusCode 400 #1176

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opened 2025-11-20 05:25:24 -05:00 by saavagebueno · 2 comments
saavagebueno commented 2025-11-20 05:25:24 -05:00
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Originally created by @EKV89 on GitHub (Aug 23, 2024).

Hello!

Out of nowhere i started to get this error-message which is preventing me from logging into the Netbird WebUI. I can still access Zitadel console.
I'm running a Self-hosted Netbird environment.

management_1 | 2024-08-23T14:03:01Z ERRO [context: HTTP, requestID: 9efc1f7f-df29-456b-bc13-73892ae5ff51] management/server/http/middleware/auth_middleware.go:89: Error when validating JWT claims: unable to get zitadel token, statusCode 400

management_1 | 2024-08-23T14:03:01Z ERRO [requestID: 9efc1f7f-df29-456b-bc13-73892ae5ff51, context: HTTP] management/server/http/util/util.go:81: got a handler error: token invalid

management_1 | 2024-08-23T14:03:01Z ERRO [requestID: 9efc1f7f-df29-456b-bc13-73892ae5ff51, context: HTTP] management/server/telemetry/http_api_metrics.go:191: HTTP response 9efc1f7f-df29-456b-bc13-73892ae5ff51: GET /api/users status 401

How do i resolve this?
Thank you in advance!

Originally created by @EKV89 on GitHub (Aug 23, 2024). Hello! Out of nowhere i started to get this error-message which is preventing me from logging into the Netbird WebUI. I can still access Zitadel console. I'm running a Self-hosted Netbird environment. management_1 | 2024-08-23T14:03:01Z ERRO [context: HTTP, requestID: 9efc1f7f-df29-456b-bc13-73892ae5ff51] management/server/http/middleware/auth_middleware.go:89: **Error when validating JWT claims: unable to get zitadel token, statusCode 400** management_1 | 2024-08-23T14:03:01Z ERRO [requestID: 9efc1f7f-df29-456b-bc13-73892ae5ff51, context: HTTP] management/server/http/util/util.go:81: **got a handler error: token invalid** management_1 | 2024-08-23T14:03:01Z ERRO [requestID: 9efc1f7f-df29-456b-bc13-73892ae5ff51, context: HTTP] management/server/telemetry/http_api_metrics.go:191: **HTTP response 9efc1f7f-df29-456b-bc13-73892ae5ff51: GET /api/users status 401** How do i resolve this? Thank you in advance!
saavagebueno added the waiting-feedbacktriage-needed labels 2025-11-20 05:25:24 -05:00
saavagebueno commented 2025-11-20 05:25:25 -05:00
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@nazarewk commented on GitHub (Apr 28, 2025):

Hello @EKV89,

We're currently reviewing our open issues and would like to verify if this problem still exists in the latest NetBird version.

Could you please confirm if the issue is still there?

We may close this issue temporarily if we don't hear back from you within 2 weeks, but feel free to reopen it with updated information.

Thanks for your contribution to improving the project!

@nazarewk commented on GitHub (Apr 28, 2025): Hello @EKV89, We're currently reviewing our open issues and would like to verify if this problem still exists in the [latest NetBird version](https://github.com/netbirdio/netbird/releases). Could you please confirm if the issue is still there? We may close this issue temporarily if we don't hear back from you within **2 weeks**, but feel free to reopen it with updated information. Thanks for your contribution to improving the project!
saavagebueno commented 2025-11-20 05:25:25 -05:00
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@mlsmaycon commented on GitHub (Jun 1, 2025):

closing issue due to no recent feedback. Feel free to open a new one if the issue persist or reopen if this was a feature request.

@mlsmaycon commented on GitHub (Jun 1, 2025): closing issue due to no recent feedback. Feel free to open a new one if the issue persist or reopen if this was a feature request.
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