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Dashboard not showing peers that have been added, stuck on “Add new device to your network” #1197

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opened 2025-11-20 05:25:46 -05:00 by saavagebueno · 3 comments
saavagebueno commented 2025-11-20 05:25:46 -05:00
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Originally created by @Heavensong89 on GitHub (Aug 31, 2024).

Describe the problem

I’ve just set-up a self-hosted NetBird, logged in to the dashboard and download the NetBird app on my iPad and iPhone. Both are connected to my netbird server and show as peers connected in the app, but when I go to the Dashboard, I am just presented with the “Add new device to your network” page, with no options to navigate anywhere else.

Expected behavior

Be able to view the NetBird Dashboard

Are you using NetBird Cloud?

Self-Hosted

Originally created by @Heavensong89 on GitHub (Aug 31, 2024). **Describe the problem** I’ve just set-up a self-hosted NetBird, logged in to the dashboard and download the NetBird app on my iPad and iPhone. Both are connected to my netbird server and show as peers connected in the app, but when I go to the Dashboard, I am just presented with the “Add new device to your network” page, with no options to navigate anywhere else. **Expected behavior** Be able to view the NetBird Dashboard **Are you using NetBird Cloud?** Self-Hosted
saavagebueno added the triage-needed label 2025-11-20 05:25:46 -05:00
saavagebueno commented 2025-11-20 05:25:46 -05:00
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@Heavensong89 commented on GitHub (Aug 31, 2024):

Found a similar issue elsewhere, needed to delete my docker mgmt volume and bring the stack back up

@Heavensong89 commented on GitHub (Aug 31, 2024): Found a similar issue elsewhere, needed to delete my docker mgmt volume and bring the stack back up
saavagebueno commented 2025-11-20 05:25:47 -05:00
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@laravieira commented on GitHub (Oct 1, 2025):

Same issue, added 3 peers, all connected, they can ping each other. Panel stuck at "Install Netbird" or "Add new device to your network" screens.

The /api/users/current endpoint says I'm a restricted user and I don't have any permissions, even though I just created the account:

{
    "auto_groups": [],
    "email": "...",
    "id": "...",
    "is_blocked": false,
    "is_current": true,
    "is_service_user": false,
    "issued": "api",
    "last_login": "2025-10-01T13:56:09.894Z",
    "name": "...",
    "pending_approval": false,
    "permissions": {
        "is_restricted": true,
        "modules": {
            // All false
        }
    },
    "role": "user",
    "status": "active"
}
@laravieira commented on GitHub (Oct 1, 2025): Same issue, added 3 peers, all connected, they can ping each other. Panel stuck at "Install Netbird" or "Add new device to your network" screens. The `/api/users/current` endpoint says I'm a restricted user and I don't have any permissions, even though I just created the account: ``` { "auto_groups": [], "email": "...", "id": "...", "is_blocked": false, "is_current": true, "is_service_user": false, "issued": "api", "last_login": "2025-10-01T13:56:09.894Z", "name": "...", "pending_approval": false, "permissions": { "is_restricted": true, "modules": { // All false } }, "role": "user", "status": "active" } ```
saavagebueno commented 2025-11-20 05:25:47 -05:00
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@laravieira commented on GitHub (Oct 1, 2025):

I discovered the account I created was magically assigned to another account with the same email domain.
Thanks to this, it gave me a hint: https://www.answeroverflow.com/m/1366167902906089542

@laravieira commented on GitHub (Oct 1, 2025): I discovered the account I created was magically assigned to another account with the same email domain. Thanks to this, it gave me a hint: https://www.answeroverflow.com/m/1366167902906089542
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Reference: SVI/netbird#1197
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