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Posture check fail doesnt alert user #1278

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opened 2025-11-20 05:27:21 -05:00 by saavagebueno · 0 comments
saavagebueno commented 2025-11-20 05:27:21 -05:00
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Originally created by @ez1976 on GitHub (Sep 24, 2024).

Hi.
as we are trying to implement posture checks on policies i added a check to verify the jumpcloud service to be running.

when i added it, the client still was able to connect until reconnected but once i rebooted the laptop, he could no longer access the remote IP.
BUT, there is no new event in the activity (so we can never debug why he cant access it) and the user was not notified that because he failed posture check "Jumpcloud service" , he doesnt know why it is not working (more work for IT to try and debug it)

i suggest a pop up on the client informing him he cant connect because XXXXX (And of course add it to the activity log on the console).

because he the user would be notified why it is not working, he could just fix the issue and regain access.

Originally created by @ez1976 on GitHub (Sep 24, 2024). Hi. as we are trying to implement posture checks on policies i added a check to verify the jumpcloud service to be running. when i added it, the client still was able to connect until reconnected but once i rebooted the laptop, he could no longer access the remote IP. BUT, there is no new event in the activity (so we can never debug why he cant access it) and the user was not notified that because he failed posture check "Jumpcloud service" , he doesnt know why it is not working (more work for IT to try and debug it) i suggest a pop up on the client informing him he cant connect because XXXXX (And of course add it to the activity log on the console). because he the user would be notified why it is not working, he could just fix the issue and regain access.
saavagebueno added the feature-request label 2025-11-20 05:27:21 -05:00
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Reference: SVI/netbird#1278
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