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My client can't connect to peers #1303

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opened 2025-11-20 05:27:51 -05:00 by saavagebueno · 10 comments
saavagebueno commented 2025-11-20 05:27:51 -05:00
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Originally created by @cleveHEX on GitHub (Sep 30, 2024).

Describe the problem

My client does not want to connect to the peers

To Reproduce

Steps to reproduce the behavior:

  1. Connect netbird

Expected behavior

Peers will connect

Are you using NetBird Cloud?

Self-hosted

NetBird version

0.29.4

NetBird status -dA output:

PS C:\Users\cleve> netbird status -dA
Peers detail:
 unipi-master.anon-9tQ9E.domain:
  NetBird IP: 10.220.0.1
  Public key: yWNLQJao71YDGBGZ98+23ALWoUjitpsX/tDqJkb4LkM=
  Status: Disconnected
  -- detail --
  Connection type:
  ICE candidate (Local/Remote): -/-
  ICE candidate endpoints (Local/Remote): -/-
  Relay server address:
  Last connection update: -
  Last WireGuard handshake: -
  Transfer status (received/sent) 0 B/0 B
  Quantum resistance: false
  Routes: -
  Latency: 0s

 unipi-tester.anon-9tQ9E.domain:
  NetBird IP: 10.220.0.22
  Public key: Do+8cpueC+IFIQa28We9vy0JRa+Pp2kUi21eko7ehFg=
  Status: Disconnected
  -- detail --
  Connection type:
  ICE candidate (Local/Remote): -/-
  ICE candidate endpoints (Local/Remote): -/-
  Relay server address:
  Last connection update: -
  Last WireGuard handshake: -
  Transfer status (received/sent) 0 B/0 B
  Quantum resistance: false
  Routes: -
  Latency: 0s

 unipi-pikr.anon-9tQ9E.domain:
  NetBird IP: 10.220.0.23
  Public key: c/n2JymNw4BaYLxBhstERXiH7+MtezCYX2h8njgC/Hs=
  Status: Disconnected
  -- detail --
  Connection type:
  ICE candidate (Local/Remote): -/-
  ICE candidate endpoints (Local/Remote): -/-
  Relay server address:
  Last connection update: -
  Last WireGuard handshake: -
  Transfer status (received/sent) 0 B/0 B
  Quantum resistance: false
  Routes: -
  Latency: 0s

 unipi-backup.anon-9tQ9E.domain:
  NetBird IP: 10.220.0.24
  Public key: IiWIzqCyF+xL4e815WP3uz/E+LXWBv6EOM0zMyBNxnM=
  Status: Disconnected
  -- detail --
  Connection type:
  ICE candidate (Local/Remote): -/-
  ICE candidate endpoints (Local/Remote): -/-
  Relay server address:
  Last connection update: -
  Last WireGuard handshake: -
  Transfer status (received/sent) 0 B/0 B
  Quantum resistance: false
  Routes: -
  Latency: 0s

 unipi-eshop.anon-9tQ9E.domain:
  NetBird IP: 10.220.0.50
  Public key: r/a/HtqmXyyiwRg53wV/og/r0utAxis/5sOGt4vTQ1s=
  Status: Disconnected
  -- detail --
  Connection type:
  ICE candidate (Local/Remote): -/-
  ICE candidate endpoints (Local/Remote): -/-
  Relay server address:
  Last connection update: -
  Last WireGuard handshake: -
  Transfer status (received/sent) 0 B/0 B
  Quantum resistance: false
  Routes: -
  Latency: 0s

 unipi-stock.anon-9tQ9E.domain:
  NetBird IP: 10.220.0.51
  Public key: xueXfE/kcoSuaXddkH5apRUa6JsGSmduC+1XN/NppS8=
  Status: Disconnected
  -- detail --
  Connection type:
  ICE candidate (Local/Remote): -/-
  ICE candidate endpoints (Local/Remote): -/-
  Relay server address:
  Last connection update: -
  Last WireGuard handshake: -
  Transfer status (received/sent) 0 B/0 B
  Quantum resistance: false
  Routes: -
  Latency: 0s

 unipi-gitlab.anon-9tQ9E.domain:
  NetBird IP: 10.220.0.52
  Public key: qANe7lR8BUaq1wXWsaTBO/Kw5Z8DDSXXyzSzMNZD5UE=
  Status: Disconnected
  -- detail --
  Connection type:
  ICE candidate (Local/Remote): -/-
  ICE candidate endpoints (Local/Remote): -/-
  Relay server address:
  Last connection update: -
  Last WireGuard handshake: -
  Transfer status (received/sent) 0 B/0 B
  Quantum resistance: false
  Routes: -
  Latency: 0s

 unipi-01.anon-9tQ9E.domain:
  NetBird IP: 10.220.0.59
  Public key: z+KbBxrUiL8FTa777IX78Og6HMOjlkU7OoCKZBNygk0=
  Status: Disconnected
  -- detail --
  Connection type:
  ICE candidate (Local/Remote): -/-
  ICE candidate endpoints (Local/Remote): -/-
  Relay server address:
  Last connection update: -
  Last WireGuard handshake: -
  Transfer status (received/sent) 0 B/0 B
  Quantum resistance: false
  Routes: -
  Latency: 0s

 unipi-harbor.anon-9tQ9E.domain:
  NetBird IP: 10.220.0.64
  Public key: rhgvKUa5Y+B1I4+GdiC+SBXBLA926TyLU0i73I5Dbls=
  Status: Disconnected
  -- detail --
  Connection type:
  ICE candidate (Local/Remote): -/-
  ICE candidate endpoints (Local/Remote): -/-
  Relay server address:
  Last connection update: -
  Last WireGuard handshake: -
  Transfer status (received/sent) 0 B/0 B
  Quantum resistance: false
  Routes: -
  Latency: 0s

 lesna.anon-9tQ9E.domain:
  NetBird IP: 10.220.162.48
  Public key: 4gXuGoXdKp11TWd2s6T3+EFeDWDzJ0GWD0V04rLvTFg=
  Status: Disconnected
  -- detail --
  Connection type:
  ICE candidate (Local/Remote): -/-
  ICE candidate endpoints (Local/Remote): -/-
  Relay server address:
  Last connection update: -
  Last WireGuard handshake: -
  Transfer status (received/sent) 0 B/0 B
  Quantum resistance: false
  Routes: -
  Latency: 0s

OS: windows/amd64
Daemon version: 0.29.4
CLI version: 0.29.4
Management: Connected to https://netbird.anon-s9gyV.domain:443
Signal: Connected to https://netbird.anon-s9gyV.domain:443
Relays:
  [stun:netbird.anon-s9gyV.domain:3478] is Available
  [turn:netbird.anon-s9gyV.domain:3478?transport=udp] is Available
Nameservers:
  [10.220.0.53:53] for [anon-s9gyV.domain] is Unavailable, reason: 1 error occurred:
        * read udp 10.220.49.85:50655->10.220.0.53:53: i/o timeout
  [8.8.8.8:53, 8.8.4.4:53] for [.] is Available
FQDN: zam-cerny.anon-9tQ9E.domain
NetBird IP: 10.220.49.85/16
Interface type: Userspace
Quantum resistance: false
Routes: -
Peers count: 0/10 Connected

Do you face any (non-mobile) client issues?

anon.txt

Screenshots

Additional context

Originally created by @cleveHEX on GitHub (Sep 30, 2024). **Describe the problem** My client does not want to connect to the peers **To Reproduce** Steps to reproduce the behavior: 1. Connect netbird **Expected behavior** Peers will connect **Are you using NetBird Cloud?** Self-hosted **NetBird version** `0.29.4` **NetBird status -dA output:** ``` PS C:\Users\cleve> netbird status -dA Peers detail: unipi-master.anon-9tQ9E.domain: NetBird IP: 10.220.0.1 Public key: yWNLQJao71YDGBGZ98+23ALWoUjitpsX/tDqJkb4LkM= Status: Disconnected -- detail -- Connection type: ICE candidate (Local/Remote): -/- ICE candidate endpoints (Local/Remote): -/- Relay server address: Last connection update: - Last WireGuard handshake: - Transfer status (received/sent) 0 B/0 B Quantum resistance: false Routes: - Latency: 0s unipi-tester.anon-9tQ9E.domain: NetBird IP: 10.220.0.22 Public key: Do+8cpueC+IFIQa28We9vy0JRa+Pp2kUi21eko7ehFg= Status: Disconnected -- detail -- Connection type: ICE candidate (Local/Remote): -/- ICE candidate endpoints (Local/Remote): -/- Relay server address: Last connection update: - Last WireGuard handshake: - Transfer status (received/sent) 0 B/0 B Quantum resistance: false Routes: - Latency: 0s unipi-pikr.anon-9tQ9E.domain: NetBird IP: 10.220.0.23 Public key: c/n2JymNw4BaYLxBhstERXiH7+MtezCYX2h8njgC/Hs= Status: Disconnected -- detail -- Connection type: ICE candidate (Local/Remote): -/- ICE candidate endpoints (Local/Remote): -/- Relay server address: Last connection update: - Last WireGuard handshake: - Transfer status (received/sent) 0 B/0 B Quantum resistance: false Routes: - Latency: 0s unipi-backup.anon-9tQ9E.domain: NetBird IP: 10.220.0.24 Public key: IiWIzqCyF+xL4e815WP3uz/E+LXWBv6EOM0zMyBNxnM= Status: Disconnected -- detail -- Connection type: ICE candidate (Local/Remote): -/- ICE candidate endpoints (Local/Remote): -/- Relay server address: Last connection update: - Last WireGuard handshake: - Transfer status (received/sent) 0 B/0 B Quantum resistance: false Routes: - Latency: 0s unipi-eshop.anon-9tQ9E.domain: NetBird IP: 10.220.0.50 Public key: r/a/HtqmXyyiwRg53wV/og/r0utAxis/5sOGt4vTQ1s= Status: Disconnected -- detail -- Connection type: ICE candidate (Local/Remote): -/- ICE candidate endpoints (Local/Remote): -/- Relay server address: Last connection update: - Last WireGuard handshake: - Transfer status (received/sent) 0 B/0 B Quantum resistance: false Routes: - Latency: 0s unipi-stock.anon-9tQ9E.domain: NetBird IP: 10.220.0.51 Public key: xueXfE/kcoSuaXddkH5apRUa6JsGSmduC+1XN/NppS8= Status: Disconnected -- detail -- Connection type: ICE candidate (Local/Remote): -/- ICE candidate endpoints (Local/Remote): -/- Relay server address: Last connection update: - Last WireGuard handshake: - Transfer status (received/sent) 0 B/0 B Quantum resistance: false Routes: - Latency: 0s unipi-gitlab.anon-9tQ9E.domain: NetBird IP: 10.220.0.52 Public key: qANe7lR8BUaq1wXWsaTBO/Kw5Z8DDSXXyzSzMNZD5UE= Status: Disconnected -- detail -- Connection type: ICE candidate (Local/Remote): -/- ICE candidate endpoints (Local/Remote): -/- Relay server address: Last connection update: - Last WireGuard handshake: - Transfer status (received/sent) 0 B/0 B Quantum resistance: false Routes: - Latency: 0s unipi-01.anon-9tQ9E.domain: NetBird IP: 10.220.0.59 Public key: z+KbBxrUiL8FTa777IX78Og6HMOjlkU7OoCKZBNygk0= Status: Disconnected -- detail -- Connection type: ICE candidate (Local/Remote): -/- ICE candidate endpoints (Local/Remote): -/- Relay server address: Last connection update: - Last WireGuard handshake: - Transfer status (received/sent) 0 B/0 B Quantum resistance: false Routes: - Latency: 0s unipi-harbor.anon-9tQ9E.domain: NetBird IP: 10.220.0.64 Public key: rhgvKUa5Y+B1I4+GdiC+SBXBLA926TyLU0i73I5Dbls= Status: Disconnected -- detail -- Connection type: ICE candidate (Local/Remote): -/- ICE candidate endpoints (Local/Remote): -/- Relay server address: Last connection update: - Last WireGuard handshake: - Transfer status (received/sent) 0 B/0 B Quantum resistance: false Routes: - Latency: 0s lesna.anon-9tQ9E.domain: NetBird IP: 10.220.162.48 Public key: 4gXuGoXdKp11TWd2s6T3+EFeDWDzJ0GWD0V04rLvTFg= Status: Disconnected -- detail -- Connection type: ICE candidate (Local/Remote): -/- ICE candidate endpoints (Local/Remote): -/- Relay server address: Last connection update: - Last WireGuard handshake: - Transfer status (received/sent) 0 B/0 B Quantum resistance: false Routes: - Latency: 0s OS: windows/amd64 Daemon version: 0.29.4 CLI version: 0.29.4 Management: Connected to https://netbird.anon-s9gyV.domain:443 Signal: Connected to https://netbird.anon-s9gyV.domain:443 Relays: [stun:netbird.anon-s9gyV.domain:3478] is Available [turn:netbird.anon-s9gyV.domain:3478?transport=udp] is Available Nameservers: [10.220.0.53:53] for [anon-s9gyV.domain] is Unavailable, reason: 1 error occurred: * read udp 10.220.49.85:50655->10.220.0.53:53: i/o timeout [8.8.8.8:53, 8.8.4.4:53] for [.] is Available FQDN: zam-cerny.anon-9tQ9E.domain NetBird IP: 10.220.49.85/16 Interface type: Userspace Quantum resistance: false Routes: - Peers count: 0/10 Connected ``` **Do you face any (non-mobile) client issues?** [anon.txt](https://github.com/user-attachments/files/17189137/anon.txt) **Screenshots** - **Additional context** -
saavagebueno added the clientwindowstriage-neededlinux labels 2025-11-20 05:27:51 -05:00
saavagebueno commented 2025-11-20 05:27:52 -05:00
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@cleveHEX commented on GitHub (Oct 2, 2024):

Issue can be resolved by disconnecting the client, removing groups from the client, reconnect it, disconnect again, readding the groups and connecting again.
Any ideas how to prevent this from happening?

@cleveHEX commented on GitHub (Oct 2, 2024): Issue can be resolved by disconnecting the client, removing groups from the client, reconnect it, disconnect again, readding the groups and connecting again. Any ideas how to prevent this from happening?
saavagebueno commented 2025-11-20 05:27:52 -05:00
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@tomashora commented on GitHub (Oct 4, 2024):

This is happennig regullary for multiple users also using linux clients. It can be fixed just by adding or removing one group to the user and immediately after that the client refreshes (probably routes) and can reach the netbird ip universe.

@tomashora commented on GitHub (Oct 4, 2024): This is happennig regullary for multiple users also using linux clients. It can be fixed just by adding or removing one group to the user and immediately after that the client refreshes (probably routes) and can reach the netbird ip universe.
saavagebueno commented 2025-11-20 05:27:52 -05:00
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@tomashora commented on GitHub (Oct 7, 2024):

Just noticed that we are getting some errors in the server logs
image

@tomashora commented on GitHub (Oct 7, 2024): Just noticed that we are getting some errors in the server logs ![image](https://github.com/user-attachments/assets/42474543-8d11-4bc5-9736-e66c96d9136d)
saavagebueno commented 2025-11-20 05:27:52 -05:00
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@tkolaski commented on GitHub (Oct 8, 2024):

same problem ;(

@tkolaski commented on GitHub (Oct 8, 2024): same problem ;(
saavagebueno commented 2025-11-20 05:27:52 -05:00
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@tomashora commented on GitHub (Oct 9, 2024):

After updating server to 0.30 (without deploying the new relay service) and client to 0.30 as well, the behavior is still the same including the hotfix (changing group assignment).

@tomashora commented on GitHub (Oct 9, 2024): After updating server to 0.30 (without deploying the new relay service) and client to 0.30 as well, the behavior is still the same including the hotfix (changing group assignment).
saavagebueno commented 2025-11-20 05:27:52 -05:00
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@cleveHEX commented on GitHub (Oct 9, 2024):

Netbird log.zip

@cleveHEX commented on GitHub (Oct 9, 2024): [Netbird log.zip](https://github.com/user-attachments/files/17306387/Netbird.log.zip)
saavagebueno commented 2025-11-20 05:27:53 -05:00
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@mgarces commented on GitHub (Nov 12, 2024):

does this issue remains after 0.31.1 ?

@mgarces commented on GitHub (Nov 12, 2024): does this issue remains after [0.31.1](https://github.com/netbirdio/netbird/releases/tag/v0.31.1) ?
saavagebueno commented 2025-11-20 05:27:53 -05:00
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@cleveHEX commented on GitHub (Nov 13, 2024):

We weren't able to reproduce it on this version, I will eventually add an update to this thread.

@cleveHEX commented on GitHub (Nov 13, 2024): We weren't able to reproduce it on this version, I will eventually add an update to this thread.
saavagebueno commented 2025-11-20 05:27:53 -05:00
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@mrsaraiva commented on GitHub (Jan 16, 2025):

I ran into the same issue on 0.35.2, and I only found out by accident it was the group because I had a client in the incorrect one. Once I changed it and reconnected, it could see all the other peers.

@mrsaraiva commented on GitHub (Jan 16, 2025): I ran into the same issue on 0.35.2, and I only found out by accident it was the group because I had a client in the incorrect one. Once I changed it and reconnected, it could see all the other peers.
saavagebueno commented 2025-11-20 05:27:53 -05:00
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@cleveHEX commented on GitHub (Mar 18, 2025):

I think this does no longer occur, will eventually reopen.

@cleveHEX commented on GitHub (Mar 18, 2025): I think this does no longer occur, will eventually reopen.
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Reference: SVI/netbird#1303
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