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Can not enter admin panel #1385

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opened 2025-11-20 05:29:24 -05:00 by saavagebueno · 2 comments
saavagebueno commented 2025-11-20 05:29:24 -05:00
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Originally created by @kuyetdev on GitHub (Oct 30, 2024).

I have installed Netbird and login but when I click Admin Panel, its redirecting me to this download site, I have changed another account and this issue didn't happen. Please help me, thanks
Best regard!
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Screenshot 2024-10-31 092540

Originally created by @kuyetdev on GitHub (Oct 30, 2024). I have installed Netbird and login but when I click Admin Panel, its redirecting me to this download site, I have changed another account and this issue didn't happen. Please help me, thanks Best regard! ![image](https://github.com/user-attachments/assets/4e9c1f44-361f-403b-91f2-b9bc6b3607ac) ![Screenshot 2024-10-31 092540](https://github.com/user-attachments/assets/1dafd04b-bd08-436d-83fb-51884d9e2f69)
saavagebueno added the dashboardcloud labels 2025-11-20 05:29:24 -05:00
saavagebueno commented 2025-11-20 05:29:25 -05:00
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@kuyetdev commented on GitHub (Oct 30, 2024):

I have re-install netbird, clear cookie in my browser but it's still not work

@kuyetdev commented on GitHub (Oct 30, 2024): I have re-install netbird, clear cookie in my browser but it's still not work
saavagebueno commented 2025-11-20 05:29:25 -05:00
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@heisbrot commented on GitHub (Oct 31, 2024):

Hey @KuyetDev,

you are currently logged in as a regular user and not admin.
There could be another E-Mail domain already registered which is the owner of the domain / account.

Please reach out to support@netbird.io with the E-Mail address you are currently logged in.
We can help you identify the current owner E-Mail address.

@heisbrot commented on GitHub (Oct 31, 2024): Hey @KuyetDev, you are currently logged in as a regular user and not admin. There could be another E-Mail domain already registered which is the owner of the domain / account. Please reach out to [support@netbird.io](mailto:support@netbird.io) with the E-Mail address you are currently logged in. We can help you identify the current owner E-Mail address.
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Reference: SVI/netbird#1385
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