Settings window doesn't open on Windows 11 #1450

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opened 2025-11-20 05:30:44 -05:00 by saavagebueno · 10 comments
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Originally created by @happy-leraner on GitHub (Nov 24, 2024).

Describe the problem
When I try to display the settings pop-up to configure private address for Netbird client, nothing appears.

To Reproduce
Steps to reproduce the behavior:

Go to task bar when netbird-ui is launched
Right-click and then click on 'Settings'
Nothing is opened
Expected behavior
A settings window should open to configure the VPN client.

Screenshots
Snipaste_2024-11-25_03-54-46

normal situation
normal

How can I show the small window like normal situation?

Originally created by @happy-leraner on GitHub (Nov 24, 2024). Describe the problem When I try to display the settings pop-up to configure private address for Netbird client, nothing appears. To Reproduce Steps to reproduce the behavior: Go to task bar when netbird-ui is launched Right-click and then click on 'Settings' Nothing is opened Expected behavior A settings window should open to configure the VPN client. Screenshots ![Snipaste_2024-11-25_03-54-46](https://github.com/user-attachments/assets/89ad1719-f12e-448f-9d68-94d78992e864) normal situation ![normal](https://github.com/user-attachments/assets/13eed494-3f1b-46f4-afa1-6acb09b3d6ad) How can I show the small window like normal situation?
saavagebueno added the bugwindows labels 2025-11-20 05:30:44 -05:00
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@Marcus1Pierce commented on GitHub (Nov 24, 2024):

You can use command line to config your managemen url. See https://docs.netbird.io/how-to/cli

@Marcus1Pierce commented on GitHub (Nov 24, 2024): You can use command line to config your managemen url. See https://docs.netbird.io/how-to/cli
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@happy-leraner commented on GitHub (Nov 25, 2024):

You can use command line to config your managemen url. See https://docs.netbird.io/how-to/cli

hello, where can i find the config.json template ?

@happy-leraner commented on GitHub (Nov 25, 2024): > You can use command line to config your managemen url. See https://docs.netbird.io/how-to/cli hello, where can i find the config.json template ?
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@happy-leraner commented on GitHub (Nov 25, 2024):

docker start netbird client , why show offline
Snipaste_2024-11-25_22-32-45

I can not see the wt0 net by ip a command ? I do not know why ? Who can help me ? Thank you very much!

@happy-leraner commented on GitHub (Nov 25, 2024): docker start netbird client , why show offline ![Snipaste_2024-11-25_22-32-45](https://github.com/user-attachments/assets/39879d7e-ebde-42e6-a83d-0489f445caf1) I can not see the wt0 net by ip a command ? I do not know why ? Who can help me ? Thank you very much!
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@mgarces commented on GitHub (Nov 29, 2024):

What is the operating system version and locale (language) you are using @happy-leraner ? config.json is generated when you do a netbird up ; you can you several options in that command.

Regarding your last comment, did you ran NetBird on docker as described here: https://docs.netbird.io/how-to/installation#running-net-bird-in-docker ?

@mgarces commented on GitHub (Nov 29, 2024): What is the operating system version and locale (language) you are using @happy-leraner ? `config.json` is generated when you do a `netbird up` ; you can you several options in that command. Regarding your last comment, did you ran NetBird on docker as described here: https://docs.netbird.io/how-to/installation#running-net-bird-in-docker ?
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@KortanZ commented on GitHub (Dec 21, 2024):

Same problem. It's been a while that ui not work on Windows 11. Latest netbird 0.34.1 fresh installed on fresh intalled windows 11 still not working. Service works well, but ui not work.

@KortanZ commented on GitHub (Dec 21, 2024): Same problem. It's been a while that ui not work on Windows 11. Latest netbird 0.34.1 fresh installed on fresh intalled windows 11 still not working. Service works well, but ui not work.
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@lpqoang commented on GitHub (Feb 10, 2025):

The latest version still doesn't work

@lpqoang commented on GitHub (Feb 10, 2025): The latest version still doesn't work
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@mlsmaycon commented on GitHub (Feb 11, 2025):

@KortanZ @lpqoang can you confirm that this happens when you try to configure a setting before your peer is authenticated?

@mlsmaycon commented on GitHub (Feb 11, 2025): @KortanZ @lpqoang can you confirm that this happens when you try to configure a setting before your peer is authenticated?
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@KortanZ commented on GitHub (Feb 11, 2025):

can you confirm that this happens when you try to configure a setting before your peer is authenticated?

It happens before peer is authenticated. The UI can't open sine it has been installed.

@mlsmaycon I've search the log and investigate a little bit. The issue is about font. Somehow the Fyne can't find the default font define in font_windows.go when Windows locale is not set to English speaking area, like China, which cause the ui corruption. When locale is set to English, UI works well.

@KortanZ commented on GitHub (Feb 11, 2025): > can you confirm that this happens when you try to configure a setting before your peer is authenticated? It happens before peer is authenticated. The UI can't open sine it has been installed. @mlsmaycon I've search the log and investigate a little bit. The issue is about font. Somehow the Fyne can't find the default font define in [font_windows.go](https://github.com/netbirdio/netbird/blob/main/client/ui/font_windows.go) when Windows locale is not set to English speaking area, like China, which cause the ui corruption. When locale is set to English, UI works well.
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@moqiu365 commented on GitHub (Mar 26, 2025):

The latest v0.39.1 has fixed this issue

@moqiu365 commented on GitHub (Mar 26, 2025): The latest v0.39.1 has fixed this issue
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@nazarewk commented on GitHub (Mar 27, 2025):

I guess this can be closed then, feel free to reopen if needed.

@nazarewk commented on GitHub (Mar 27, 2025): I guess this can be closed then, feel free to reopen if needed.
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Reference: SVI/netbird#1450