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in the last weeks netbird randomly lost connection and not able to recover #1625
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opened 2025-11-20 06:03:40 -05:00 by saavagebueno
·
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feat/agent-network-provider-skip-tls
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dependabot/go_modules/goauthentik.io/api/v3-3.2026050.3
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ci/freebsd-pkg-bootstrap
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entire/checkpoints/v1
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set-env-only-if-not-fork
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feat/migrate-to-embedded-idp
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log-checks
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Reference: SVI/netbird#1625
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Originally created by @lfarkas on GitHub (Feb 14, 2025).
Originally assigned to: @pappz on GitHub.
since v0.36.5 no longer be able to connect other peers. sometimes netbird restart solve the problem sometimes not.
netbird status -d
show connected but not even a ping works with the peers 100.76.x.x ip address.ps axuf
here is a part from the log:
@lfarkas commented on GitHub (Feb 22, 2025):
peer is connected but can't be ping:
from netbird status -d:
@mlsmaycon commented on GitHub (Feb 22, 2025):
@lfarkas, can you please run the following command while repeating the ping test?
Then please share the generated bundle file?
@lfarkas commented on GitHub (Feb 22, 2025):
netbird.debug.201054929.zip
@lfarkas commented on GitHub (Feb 22, 2025):
To be honest it is a serious problem for us. In the last few month it happened regularly not to be able access to the work network from home and someone must restart the NetBird service in the internal network... Sometimes even in this case the connection is not working.
@nickz-LR commented on GitHub (Feb 26, 2025):
Hey just wanted to chime in that I'm having the same issue when deploying via Kubernetes, really keen on a fix for this.
@Kamaradeivanov commented on GitHub (Mar 13, 2025):
I'm experiencing the same issue. I deployed a self-hosted instance using the Helm chart from totmicro/helms. There might be a problem with the relay server configuration, as my peers seem to disconnect after a while (they appear to lose connection with the relay server):
On relay server I got a lot of following errors
@lfarkas commented on GitHub (Mar 14, 2025):
we don't use a self hosted version but the cloud version. and it's still happen and very annoying. since when i can't access to the remote site there is no other way to restart netbird just go to the site and reboot the machine or restart netbird service.
is there any progress with it?
@ugurtam commented on GitHub (Mar 14, 2025):
Try this one; disable and enable policy. Please share the result here
@lfarkas commented on GitHub (Mar 14, 2025):
what policy and where and how ?
anyway i send you the whole debug log 3 weeks ago above. did you look into that?
@lfarkas commented on GitHub (Mar 14, 2025):
i've got 7 connected peer and from it i can ping 5 and can't 2. there is only one policy in https://app.netbird.io/access-control the default. if i disable and enable it still 2 can't ping but not the same 2:-)
@lfarkas commented on GitHub (Mar 14, 2025):
and today i updated all client to 0.38.0
@lfarkas commented on GitHub (Mar 14, 2025):
after play a bit with policy disable/enable sometimes able to access this critical peer (which is always online in the peer list) for a few minutes or second, but this is never longer the 5 minutes and after then no longer works. after a new disable enable it's works again for a few minutes but with this click i disconnect my whole netbird network...
@mlsmaycon commented on GitHub (Mar 14, 2025):
@lfarkas, we will prepare a debugging version for you to try tomorrow, as it seems like the fixes from recent versions are not helping your case.
@lfarkas commented on GitHub (Mar 14, 2025):
x86_64 rpm please
@mlsmaycon commented on GitHub (Mar 16, 2025):
@lfarkas, you can download the packages from the link:
https://github.com/netbirdio/netbird/actions/runs/13881767994/artifacts/2759669965
this file will have builder artifacts for the PR: https://github.com/netbirdio/netbird/pull/3517. You will find the rpm installer there, too.
In case of an issue, please make sure that the agent is running for at least 10 minutes, then generate a bundle with logs for analyzis with the command:
Also, please share which peers the node can't connect to.
@lfarkas commented on GitHub (Mar 16, 2025):
So I've to install it into one client and not all? And the other client can be the normal 0.38 version?
@mlsmaycon commented on GitHub (Mar 16, 2025):
If you can install on all affected clients, that will increase our chances of getting helpful logs
@mlsmaycon commented on GitHub (Mar 16, 2025):
@lfarkas, the last build had the potential to cause a panic. You can use this one instead: https://github.com/netbirdio/netbird/actions/runs/13884417374/artifacts/2760236240
@lfarkas commented on GitHub (Mar 16, 2025):
these are both contains the asame commit id: netbird_0.38.1-SNAPSHOT-9c4fdec9_linux_amd64.rpm
anyway before i install it i can't ping 100.76.121.209 (which status is connected)
after i install it ping start to work after about 5 minutes it's no longer works ie ping no longer works.syste
after this i stop the normal systemd service and while i looking into which command to start ping in the other window start to working and turn out something start netbird service!? i stopped again with:
systemctl stop netbird.service
and about a minutes later ping works again and netbird runs again!? why i can't stop it?
after a
systemctl disable --now netbird.service
still start itself in about a minutes. is there any why how can i stop it???
anyway if i'm fast enough:
root@wolf:~# systemctl stop netbird.service ;netbird debug bundle -S
Job for netbird.service canceled.
/tmp/netbird.debug.1526428740.zip
i hope i can run in test mode.
my local netbird ip is: 100.76.24.179
the remote client's:
NetBird IP: 100.76.121.209
Public key: f+tmDAAoOYRUT/WAoJl0PsqalR4zJvt7ljkxZboO9iE=
and of course when i start it in this mode ping is working, but after 183 packet it's no longer works again,
here is the debug output (and i only install this rpm only my local client. if you need it on the remote client too let me know.
@lfarkas commented on GitHub (Mar 16, 2025):
netbird.debug.1526428740.zip
@lfarkas commented on GitHub (Mar 16, 2025):
but i don;t know it's a valid output or not since this command return immediately:
@mlsmaycon commented on GitHub (Mar 16, 2025):
@lfarkas, sorry, I didn't get why you tried to stop the agent. The agent should be running and failing when getting the bungle.
@lfarkas commented on GitHub (Mar 16, 2025):
ok but the agent is ALWAYS running since it's not possible to turn it off. imho it's a problem.
here is another dump (when the ping is not working and i'm sure if i restart the service it's working again for a few minutes):
netbird.debug.3319656448.zip
is there anything what can i do?
@pappz commented on GitHub (Mar 16, 2025):
@lfarkas Szia!
Can we schedule a call to go through some details?
@mlsmaycon commented on GitHub (Apr 17, 2025):
@lfarkas can you confirm if the issue persist with the latest version and rosenpass?
@lfarkas commented on GitHub (Apr 17, 2025):
to be honest i'm not really like to test it. at least not before easter. if i reconfigure my vpn setting to rosen and then still not working i'll no longer be able to access to my office network (which happened before) and there is no way to recover from this state...
may be after easter...
@baldy2811 commented on GitHub (May 1, 2025):
Hi there,
i am having exactly the same issue. After a Re-Install it should work for a couple if mins and afterwards its stops working.
After enable/disbale the Policy i get this issues:
client/internal/peer/handshaker.go:79: wait for remote offer confirmation on both servers.
I am running the current Version 0.43.1 on an Debian
@baldy2811 commented on GitHub (May 1, 2025):
Hi,
please forget what i said.
@Markovich01 commented on GitHub (Jun 3, 2025):
Hi all,
I just stumbled across this issue and wondered if I would be able to help out future people as I also had similar issues. I wrote about this in my comment on #3852.
We were having random disconnects after we enabled Rosenpass, so to test this theory I disabled Rosenpass across all peers and set a pre-shared key instead. The random disconnects completely stopped after this.
Therefore I would suggest disabling quantum resistance in the hope that doing so will enable your peers to remain connected.