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Unknown Peers Appearing on New Account #1970

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opened 2025-11-20 06:10:24 -05:00 by saavagebueno · 0 comments
saavagebueno commented 2025-11-20 06:10:24 -05:00
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Originally created by @BashBandito on GitHub (Jun 17, 2025).

Describe the problem

I was helping my friend set up NetBird, and after he created an account using a SimpleLogin alias (with the domain simplelogin.fr), the iOS app displayed multiple unknown peers in the peers list. At the same time, the desktop site’s dashboard was inaccessible, despite running netbird up in debian terminal and signing in.

To Reproduce

Steps to reproduce the behavior:

  1. Create a new netbird account using a simple login email alias with the simplelogin.fr domain'
  2. Run netbird up in terminal and then try to access the desktop site after logging in.
  3. Connect to the iOS app
  4. The desktop sites dashboard should be inaccessible and the iOS app should show unknown peers.

Expected behavior

All platforms should be accessible with zero peers.

Are you using NetBird Cloud?

Yes, I am using Netbird cloud.

NetBird version

netbird version = 0.47.1

Is any other VPN software installed?

No other VPN's are installed.

Debug output

To help us resolve the problem, please attach the following anonymized status output

Unable to provide.

Create and upload a debug bundle, and share the returned file key:

Unable to provide.

Uploaded files are automatically deleted after 30 days.

Alternatively, create the file only and attach it here manually:

Unable to provide.

Screenshots

Image

Additional context

SimpleLogins domains consist of the following:

simplelogin.com
aleeas.com
8alias.com
slmails.com
silomails.com
8shield.net
dralias.com
slmail.me
simplelogin.fr

Have you tried these troubleshooting steps?

  • [ x] Reviewed client troubleshooting (if applicable)
  • [ x] Checked for newer NetBird versions
  • [ x] Searched for similar issues on GitHub (including closed ones)
  • [ x] Restarted the NetBird client
  • [ x] Disabled other VPN software
  • [ x] Checked firewall settings
Originally created by @BashBandito on GitHub (Jun 17, 2025). **Describe the problem** I was helping my friend set up NetBird, and after he created an account using a SimpleLogin alias (with the domain `simplelogin.fr`), the iOS app displayed multiple unknown peers in the peers list. At the same time, the desktop site’s dashboard was inaccessible, despite running `netbird up` in debian terminal and signing in. **To Reproduce** Steps to reproduce the behavior: 1. Create a new netbird account using a simple login email alias with the `simplelogin.fr` domain' 2. Run netbird up in terminal and then try to access the desktop site after logging in. 3. Connect to the iOS app 4. The desktop sites dashboard should be inaccessible and the iOS app should show unknown peers. **Expected behavior** All platforms should be accessible with zero peers. **Are you using NetBird Cloud?** Yes, I am using Netbird cloud. **NetBird version** netbird version = 0.47.1 **Is any other VPN software installed?** No other VPN's are installed. **Debug output** To help us resolve the problem, please attach the following anonymized status output Unable to provide. Create and upload a debug bundle, and share the returned file key: Unable to provide. *Uploaded files are automatically deleted after 30 days.* Alternatively, create the file only and attach it here manually: Unable to provide. **Screenshots** ![Image](https://github.com/user-attachments/assets/c8e050ef-833d-432a-8c59-fcf0817cd7e8) **Additional context** SimpleLogins domains consist of the following: ``` simplelogin.com aleeas.com 8alias.com slmails.com silomails.com 8shield.net dralias.com slmail.me simplelogin.fr ``` **Have you tried these troubleshooting steps?** - [ x] Reviewed [client troubleshooting](https://docs.netbird.io/how-to/troubleshooting-client) (if applicable) - [ x] Checked for newer NetBird versions - [ x] Searched for similar issues on GitHub (including closed ones) - [ x] Restarted the NetBird client - [ x] Disabled other VPN software - [ x] Checked firewall settings
saavagebueno added the feature-requestcloud labels 2025-11-20 06:10:24 -05:00
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Reference: SVI/netbird#1970
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