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Large latency and frequent disconnects when connecting to my server using netbird #2055

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opened 2025-11-20 06:12:00 -05:00 by saavagebueno · 2 comments
saavagebueno commented 2025-11-20 06:12:00 -05:00
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Originally created by @david8373 on GitHub (Jul 8, 2025).

Describe the problem

I'm experiencing large latency and frequent disconnects when connecting to my server using netbird. This has been fine yesterday.

To Reproduce

I'm attaching the client-side log file:

netbird_client_log_20250708.log

Expected behavior

On a normal day, my ping to this server should be 200-300ms, with stable connection that lasts me throughout the working day.

Are you using NetBird Cloud?

self-hosted

NetBird version

0.49.0

Is any other VPN software installed?

None

Debug output

To help us resolve the problem, please attach the following anonymized status output

netbird status -dA

netbird_status_dA.txt

Create and upload a debug bundle, and share the returned file key:

netbird debug for 1m -AS -U

00c583778d6802f47ac4fbafba64ccabc2f4cae8f3d7777ab8a445ea2fca6bae/8b3c4690-30c3-43ed-a399-8248fdf9b26f

Uploaded files are automatically deleted after 30 days.

Alternatively, create the file only and attach it here manually:

netbird debug for 1m -AS

Screenshots

If applicable, add screenshots to help explain your problem.

Our setup was done based on the self-host guide with two additional relay services.
The specific server I'm having unstable connection with is: yuhanz-super-server.netbird.selfhosted

Add any other context about the problem here.

Have you tried these troubleshooting steps?

  • [ x] Reviewed client troubleshooting (if applicable)
  • Checked for newer NetBird versions
  • [ x] Searched for similar issues on GitHub (including closed ones)
  • [ x] Restarted the NetBird client
  • [ x] Disabled other VPN software
  • Checked firewall settings
Originally created by @david8373 on GitHub (Jul 8, 2025). **Describe the problem** I'm experiencing large latency and frequent disconnects when connecting to my server using netbird. This has been fine yesterday. **To Reproduce** I'm attaching the client-side log file: [netbird_client_log_20250708.log](https://github.com/user-attachments/files/21116685/netbird_client_log_20250708.log) **Expected behavior** On a normal day, my ping to this server should be 200-300ms, with stable connection that lasts me throughout the working day. **Are you using NetBird Cloud?** self-hosted **NetBird version** 0.49.0 **Is any other VPN software installed?** None **Debug output** To help us resolve the problem, please attach the following anonymized status output netbird status -dA [netbird_status_dA.txt](https://github.com/user-attachments/files/21116670/netbird_status_dA.txt) Create and upload a debug bundle, and share the returned file key: netbird debug for 1m -AS -U 00c583778d6802f47ac4fbafba64ccabc2f4cae8f3d7777ab8a445ea2fca6bae/8b3c4690-30c3-43ed-a399-8248fdf9b26f *Uploaded files are automatically deleted after 30 days.* Alternatively, create the file only and attach it here manually: netbird debug for 1m -AS **Screenshots** If applicable, add screenshots to help explain your problem. Our setup was done based on the self-host guide with two additional relay services. The specific server I'm having unstable connection with is: yuhanz-super-server.netbird.selfhosted Add any other context about the problem here. **Have you tried these troubleshooting steps?** - [ x] Reviewed [client troubleshooting](https://docs.netbird.io/how-to/troubleshooting-client) (if applicable) - [ ] Checked for newer NetBird versions - [ x] Searched for similar issues on GitHub (including closed ones) - [ x] Restarted the NetBird client - [ x] Disabled other VPN software - [ ] Checked firewall settings
saavagebueno added the triage-needed label 2025-11-20 06:12:00 -05:00
saavagebueno commented 2025-11-20 06:12:01 -05:00
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@SuperKali commented on GitHub (Jul 17, 2025):

I am experiencing multiple problems regarding disconnections that have now become more frequent than in the old versions.

Image Image

I always have to do on peer 1 netbird service restart and this is the second time in a few hours that I have done it

@SuperKali commented on GitHub (Jul 17, 2025): I am experiencing multiple problems regarding disconnections that have now become more frequent than in the old versions. <img width="683" height="710" alt="Image" src="https://github.com/user-attachments/assets/b70e74cf-b21d-4126-9248-551985853f62" /> <img width="825" height="318" alt="Image" src="https://github.com/user-attachments/assets/41cf9201-2355-4744-9fd0-242b3f17d349" /> I always have to do on peer 1 netbird service restart and this is the second time in a few hours that I have done it
saavagebueno commented 2025-11-20 06:12:01 -05:00
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@Sreejith-DFF commented on GitHub (Aug 9, 2025):

Do we have any solution for this issue. I am also facing this issue

@Sreejith-DFF commented on GitHub (Aug 9, 2025): Do we have any solution for this issue. I am also facing this issue
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Reference: SVI/netbird#2055
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