Win Remote Desktop doesn't work #2265

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opened 2025-11-20 07:06:46 -05:00 by saavagebueno · 0 comments
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Originally created by @ma-ji on GitHub (Sep 11, 2025).

Describe the problem

Win Remote Desktop doesn't work

To Reproduce

All clients look good on the Admin page, including all to all policy.

See screenshot below:

Image

Are you using NetBird Cloud?

Cloud.

NetBird version

0.56.1, also tried 0.28.4

Is any other VPN software installed?

No.

Debug output

To help us resolve the problem, please attach the following anonymized status output

netbird status -dA

Peers detail:
 xxx.netbird.cloud:
  NetBird IP: 100.84.5.66/32
  Public key: xxxxxxx
  Status: Idle
  -- detail --
  Connection type: P2P
  ICE candidate (Local/Remote): -/-
  ICE candidate endpoints (Local/Remote): -/-
  Relay server address:
  Last connection update: 14 minutes, 8 seconds ago
  Last WireGuard handshake: -
  Transfer status (received/sent) 0 B/0 B
  Quantum resistance: false
  Networks: -
  Latency: 0s

 xxx-xx-xxx-93.netbird.cloud:
  NetBird IP: 100.84.235.93
  Public key: G+xxxxxx+HgiwcI6LSyA=
  Status: Connected
  -- detail --
  Connection type: P2P
  ICE candidate (Local/Remote): host/srflx
  ICE candidate endpoints (Local/Remote): 127.0.0.1:51820/198.51.100.0:9766
  Relay server address: rels://streamline-us-chi1-1.relay.netbird.io:443
  Last connection update: 13 minutes, 40 seconds ago
  Last WireGuard handshake: 1 minute, 58 seconds ago
  Transfer status (received/sent) 2.2 KiB/3.8 KiB
  Quantum resistance: false
  Networks: -
  Latency: 0s

Events:
  [INFO] SYSTEM (2ea0fc98-ce74-46c2-87fe-b077f1d8c11b)
    Message: Network map updated
    Time: 14 minutes, 8 seconds ago
OS: windows/amd64
Daemon version: 0.56.1
CLI version: 0.56.1
Profile: default
Management: Connected to https://api.netbird.io:443
Signal: Connected to https://signal.netbird.io:443
Relays:
  [stun:stun.netbird.io:443] is Available
  [stun:stun.netbird.io:5555] is Available
  [turns:turn.netbird.io:443?transport=tcp] is Available
  [rels://streamline-us-chi1-1.relay.netbird.io:443] is Available
Nameservers:
FQDN: xxx-xxx.netbird.cloud
NetBird IP: 100.84.166.86/16
Interface type: Userspace
Quantum resistance: false
Lazy connection: true
Networks: -
Forwarding rules: 0
Peers count: 1/2 Connected


**Have you tried these troubleshooting steps?**
- [x] Reviewed [client troubleshooting](https://docs.netbird.io/how-to/troubleshooting-client) (if applicable)
- [x] Checked for newer NetBird versions
- [x] Searched for similar issues on GitHub (including closed ones)
- [x] Restarted the NetBird client
- [x] Disabled other VPN software
- [x] Checked firewall settings

Originally created by @ma-ji on GitHub (Sep 11, 2025). **Describe the problem** Win Remote Desktop doesn't work **To Reproduce** All clients look good on the Admin page, including all to all policy. See screenshot below: <img width="1116" height="460" alt="Image" src="https://github.com/user-attachments/assets/e213b3a5-e1f2-472c-b052-9e4b03e7ef24" /> **Are you using NetBird Cloud?** Cloud. **NetBird version** `0.56.1`, also tried `0.28.4` **Is any other VPN software installed?** No. **Debug output** To help us resolve the problem, please attach the following anonymized status output netbird status -dA ``` Peers detail: xxx.netbird.cloud: NetBird IP: 100.84.5.66/32 Public key: xxxxxxx Status: Idle -- detail -- Connection type: P2P ICE candidate (Local/Remote): -/- ICE candidate endpoints (Local/Remote): -/- Relay server address: Last connection update: 14 minutes, 8 seconds ago Last WireGuard handshake: - Transfer status (received/sent) 0 B/0 B Quantum resistance: false Networks: - Latency: 0s xxx-xx-xxx-93.netbird.cloud: NetBird IP: 100.84.235.93 Public key: G+xxxxxx+HgiwcI6LSyA= Status: Connected -- detail -- Connection type: P2P ICE candidate (Local/Remote): host/srflx ICE candidate endpoints (Local/Remote): 127.0.0.1:51820/198.51.100.0:9766 Relay server address: rels://streamline-us-chi1-1.relay.netbird.io:443 Last connection update: 13 minutes, 40 seconds ago Last WireGuard handshake: 1 minute, 58 seconds ago Transfer status (received/sent) 2.2 KiB/3.8 KiB Quantum resistance: false Networks: - Latency: 0s Events: [INFO] SYSTEM (2ea0fc98-ce74-46c2-87fe-b077f1d8c11b) Message: Network map updated Time: 14 minutes, 8 seconds ago OS: windows/amd64 Daemon version: 0.56.1 CLI version: 0.56.1 Profile: default Management: Connected to https://api.netbird.io:443 Signal: Connected to https://signal.netbird.io:443 Relays: [stun:stun.netbird.io:443] is Available [stun:stun.netbird.io:5555] is Available [turns:turn.netbird.io:443?transport=tcp] is Available [rels://streamline-us-chi1-1.relay.netbird.io:443] is Available Nameservers: FQDN: xxx-xxx.netbird.cloud NetBird IP: 100.84.166.86/16 Interface type: Userspace Quantum resistance: false Lazy connection: true Networks: - Forwarding rules: 0 Peers count: 1/2 Connected **Have you tried these troubleshooting steps?** - [x] Reviewed [client troubleshooting](https://docs.netbird.io/how-to/troubleshooting-client) (if applicable) - [x] Checked for newer NetBird versions - [x] Searched for similar issues on GitHub (including closed ones) - [x] Restarted the NetBird client - [x] Disabled other VPN software - [x] Checked firewall settings
saavagebueno added the triage-needed label 2025-11-20 07:06:46 -05:00
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Reference: SVI/netbird#2265