Netbird.exe randomly stops respongin - usually after longer laptop inactivity #2412

New Issue

saavagebueno · 2025-11-20T07:09:29-05:00

saavagebueno commented

2025-11-20 07:09:29 -05:00

Originally created by @tomashora on GitHub (Oct 25, 2025).

Describe the problem

The netbrid.exe stops respoinding to commands - netbird status does not do anything, netbird ui shows three yellow dots. Have to kill netbird.exe using Task manager.

To Reproduce

Steps to reproduce the behavior:

Logout from Windows
Wait for few hours
Login again
Netbird is not responding

Expected behavior

The netbird service will respond to commands.

Are you using NetBird Cloud?

Selfhosted

NetBird version

0.59.8

Is any other VPN software installed?

No

Debug output
Debug bundle after restart of netbird.exe
1ddeb81b5637b00d27b906270508c117cf46cb4d0b768e79b281a23a281098c8/ca18e2df-b41c-46b0-b9cf-6a0329889c19

Have you tried these troubleshooting steps?

Reviewed client troubleshooting (if applicable)
Checked for newer NetBird versions
Searched for similar issues on GitHub (including closed ones)
Restarted the NetBird client
Disabled other VPN software
Checked firewall settings

Originally created by @tomashora on GitHub (Oct 25, 2025). **Describe the problem** The netbrid.exe stops respoinding to commands - `netbird status` does not do anything, netbird ui shows three yellow dots. Have to kill netbird.exe using Task manager. **To Reproduce** Steps to reproduce the behavior: 1. Logout from Windows 2. Wait for few hours 3. Login again 4. Netbird is not responding **Expected behavior** The netbird service will respond to commands. **Are you using NetBird Cloud?** Selfhosted **NetBird version** 0.59.8 **Is any other VPN software installed?** No **Debug output** Debug bundle after restart of netbird.exe `1ddeb81b5637b00d27b906270508c117cf46cb4d0b768e79b281a23a281098c8/ca18e2df-b41c-46b0-b9cf-6a0329889c19` **Have you tried these troubleshooting steps?** - [x] Reviewed [client troubleshooting](https://docs.netbird.io/how-to/troubleshooting-client) (if applicable) - [x] Checked for newer NetBird versions - [x] Searched for similar issues on GitHub (including closed ones) - [x] Restarted the NetBird client - [x] Disabled other VPN software - [x] Checked firewall settings

saavagebueno added the triage-needed label 2025-11-20 07:09:29 -05:00

saavagebueno commented

2025-11-20 07:09:30 -05:00

@tokenoks commented on GitHub (Oct 29, 2025):

+1 This seems to be related to power saving. I have experienced this multiple times.
Restarting service does not work (won't shutdown), netbird.exe needs to be killed to recover.

@tokenoks commented on GitHub (Oct 29, 2025): +1 This seems to be related to power saving. I have experienced this multiple times. Restarting service does not work (won't shutdown), netbird.exe needs to be killed to recover.

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main

ui-refactor

fix/rosenpass

drop-candidateviaroutes-filter

e2e-windows-dns-combined

refactor-combined

wasm-websocket-dial

drop-dns-probes

feature/affected-peers

dependabot/go_modules/github.com/Azure/go-ntlmssp-0.1.1

debug-logs

reduce-embed-wg-pool

windows-dns-firewall

dependabot/go_modules/github.com/jackc/pgx/v5-5.9.2

fix/login-cmd-root-flags

feat/reseller-openapi-spec

github-issue-resolver

add-steamos-support

fix-darwin-uninstaller

flutter-test

dependabot/npm_and_yarn/proxy/web/postcss-8.5.12

ci/freebsd-pkg-bootstrap

cached-serial-check-on-sync

fix-mgmt-cache-bypass-overlay

revert-easyjson-5938

revert-ice-5820

revert-firewalld-5928

refactor/permissions-manager

wasm-js-func-release

revert-dns-5935-systemd-resolved

revert-dns-5935-5945

revert-dns-5945-mgmt-cache

feature/log-most-busy-peers

prototype/ui-wails

vnc-server

coderabbitai/utg/8ae8f20

feature/use-peer-fqdn-on-https

dependabot/go_modules/golang.org/x/image-0.38.0

feature/metrics-push-management-control

release/0.68.3

dependabot/go_modules/github.com/aws/aws-sdk-go-v2/aws/protocol/eventstream-1.7.8

dependabot/go_modules/github.com/aws/aws-sdk-go-v2/service/s3-1.97.3

add-slack-channel

claude/rdp-token-passthrough-eNcqW

transparent-proxy

fix/macos-stale-route-eexist

crowdsec-selfhosted

fix/remove-otel-units

entire/checkpoints/v1

dependabot/go_modules/github.com/go-jose/go-jose/v4-4.1.4

fix/getting-started

feat/static-connectors-combined-server

feature/use-local-keys-embedded

feature/fleetdm

set-env-only-if-not-fork

feature/expose-has-channel

fix/connection-status-race

fix/filter-cgnat-cni-ice-candidates

feature/check-cert-locker-before-acme

test/proxy-fixes

test/proxy-mtu

prototype/ui-tauri

test/proxy-speed

fix-reused-ports

feat/migrate-to-embedded-idp

feature/add-serial-to-proxy-merged

deploy/proxy-serial

test/connection

feature/disable-legacy-port

feature/flag-to-disable-legacy-port

test/perftest

dependabot/go_modules/github.com/pion/dtls/v3-3.0.11

fix/http-redirect

poc-token-command

dn-reverse-proxy

prototype/reverse-proxy-rename

prototype/reverse-proxy-logs-pagination

feature/client-metrics

prototype/reverse-proxy-clusters

debug-dns-route

fix/win-dns-batch

add-extra-route-logs

job-stream-notify-disconnection-eof

deploy/secrets-manager

trigger-proxy-update

bug/update-ios-client-code-build-tags

sync-client-netmap-serial

log/conn-disconn

nmap/compaction-deploy

ci-win-test

feature/disk-encryption-check

wasm-debug

swap-dns-prio

fix/dex-config

feature/migrate-auto-groups-to-table

dependabot/go_modules/github.com/quic-go/quic-go-0.57.0

nmap/compaction

dex-nocgo-stub

feature/exclude-terraform-from-rate-limiting

test-freebsd

retries-refactor

coderabbitai/docstrings/b7e98ac

feat/integrate-zitadel

bug/ios-hanging-reconection

zitadel-idp

feat/network-map-serial

refactor/get-account-no-users

feat/auto-upgrade

feature/report-high-pat-id

feature/temporary-access-for-resource

fix/nmap-fwrules

dont-restart-dns

prototype/ui

update-gomobile

go-dns-for-ice

wasm-ldflags

test-ldflags

wasmbuild-test

feature/networks-s2s

vk/compare-nmaps

dbg/bothmaps

feature/changeset

reorder-dns-shutdown

fix/relay-reconnection-race

fix/nmap-exitnodes

vk/debug/nmap-both

move-licensed-code

feat/better-daemon-connection-lost-message

feat/auto-update-2

test/timings

refactor/getaccount-raw

tests/nmap-getaccount

refactor/nmap

refactor/nmap-limit-buffer

feature/detect-mac-wakeup

feature/extract-modules

quick-setings

feat/sync-limiter

feature/store-cache-impl

fix-install-version

feature/store-metrics

feature/metrics-on-store

feature/use-gorm-cache

loadtest-signal

unsymmetrical-squash

refactor/reducate-signaling

test/update-reduce

feature/store-cache

feature/remote-debug

cli-ws-proxy-backend-addr

feat/mgmt-map-serial

snyk-fix-d9d0081a4c7f9137bdb59d0d50a141a2

snyk-fix-7415cea5a11acd66753540ca2c598c63

job-yml-update

feature/android-allow-selecting-routes

fix/up-sequence

fix/dns-hash-update

snyk-fix-967adae9863f17f108ce8948d9117b8d

log/getaccount-by-peer

signal-suppressor

dns-exit-node

feature/auto-updates

feature/cache-srv-key

merged-fixes

fix/missed-offers-and-debug

debug-and-fixes

poc-wasm-clean-backend-s2s

test/remote-debug

debug-api

dependabot/go_modules/github.com/docker/docker-28.0.0incompatible

fix/remove-gpo-if-empty

fix/test-freebsd

fix/mysql-setup

fix/remove-logout-btn

handle-existing-domain-user

chore/unify-domain-validation

snyk-fix-c5fafc8a50ce1f29046e25a1fc346185

feat/profile-edit-btn

snyk-fix-a54966211e18d4cf67e5a2757cc006d1

log-short-id

feat/logout-ephemeral

log-checks

batch-wg-ops

nb-interface-default

feat/aws-integration

add/race-test

feature/relay-feature-versioning

fix/systemd-service-logs

poc/preprocessed-map

add-account-onboarding

bind-ipv6

fix/merge-main

logs/peerlogs-addpeer

feature/net-297-network-migration

feature/support-skip-auto-apply-exit-node-routes

set-cmd

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feature/limit-update-channel

stop-using-locking-share

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test/multiple-peer-logging

preresolve

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test/remove-write-lock-on-add-peer

fix/add-peer-semaphore

feature/users-roles-endpoint

mlsmaycon-patch-1

debug-user-role

chore/primary-key-on-networks

feature/update-account-peers-buffer-startup

remove-ubuntu2004-runners

refactor/permissions-no-pat-allowed

ref/logrus-factory

use-conntrack-zone

deploy/permissions-account

feature/lazy-connection-idle

ref/improve-test-cov

restore-pr-3440

test/increase-grpc-timeouts

feat/buffer-account-peers-update

test/networkmapgeneration-changes

feature/base-manager

feature/flow-receiver

chore/benchmark-with-large-runner

refactor/handshake-initiator

client/ui-update-systray-icons

userspace-router

wgwatcher-test

output-if-key-already-exists

fix/relay-reconnection

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detached2

test/callbacks-nil-iceconninfo

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enable-udp-port-for-docker-template

fix/relay-update

feature/apply-posture-netmap

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conntrack-stats

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multi-price

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dns-interceptor

debug-dns

router-dns

add-static-system-info

debug-0.29.4

debug-0.33.0

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relay/2800_quic

route-get-account-refactoring

test/seed-random-routes

feature/get-account-refactoring

test/reconnect-race-condition

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feature/add-session-id-to-update-channel

improve-ipv4conn

fix/async-pion-event-handling

debug

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fix/limit-conn-for-sqlite

test/engine-iface

test/transaction-for-jwt-sync

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netmap

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feature/relay

fix/go-mod-version

upgrade-nftables

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fix/use-ip-for-default-routes-on-darwin

fix/proxy_close

enable-release-workflow-on-pr

deploy/peer-performance

feature/permanent-turn

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deploy/posture-check-sqlite

feature/optimize_sqlite_save

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fix/delete-route-only-after-adding

tshoot/windows-logger

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test/abc2

test/abc

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feature/peer-validator-groupmgm

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fix/handle-canceling-schedule

fix/geo-download

debug-google-workspace

yury/resolve-ip-to-location

feature/extend-sysinfo

sqlite-async-peer-status

yury/add-postgresql-store

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test-build

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for-pascal-tmp

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manual-peer-logout

detached

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fix/enforce-acl-for-containers

yury/use-sync-map-in-updatechannel

fix/events-key-handling

filter-cache-on-load-account

fix/user-expiration

handle-user-context-cancellation

nb-client-k8s-statefulset

fake-addr

fix/iptables_in_docker

ebpf-debug

update-getting-started-flow-use-postgres

fix/peer_list_notification

feature/device-authentication-with-client-secret

feature/keep_alive

feat-groups-from-jwt

separate_proxy_from_wgconfig

fix/wg_conn

wg_conn_fix

wg_bind_parallel_processing

fix-rollback-get-acls

proxy_cfg_cleanup

performance-improvement-rego

update-lock-log-level

feat-client-side-acl

refactor/move_grpcserver_logic_to_account_manager

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return-groupminimum-setupkey

feature/interface-bind

documentation_enhancement

fix-peer-registration

ssh

users_cache

pass-client-caller

client_caller_type

revert-283-feat-fix-windows-installer

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Reference: SVI/netbird#2412