Netbird 0.59.9 & 0.59.12 fails on Windows 11 ARM (10.0.26200 Build 26200) #2458

New Issue

saavagebueno · 2025-11-20T07:10:02-05:00

saavagebueno commented

2025-11-20 07:10:02 -05:00

Originally created by @Tristan-Theroux on GitHub (Nov 13, 2025).

Describe the problem

Netbird will simply not connect anymore after theses updates.

To Reproduce

Update Windows 11, try to connect Netbird, will fail.

Expected behavior

Connect.

Are you using NetBird Cloud?

Yes.

NetBird version

Tested, 0.59.9 and 0.59.12

Is any other VPN software installed?

No.

Debug output

netbird status -dA
Error: status failed: create wg interface: error creating tun device: Error creating interface: The device is not ready for use.

netbird.debug.508208292.zip

Have you tried these troubleshooting steps?

Reviewed client troubleshooting (if applicable)
Checked for newer NetBird versions
Searched for similar issues on GitHub (including closed ones)
[X ] Restarted the NetBird client
[X ] Disabled other VPN software
Checked firewall settings

Originally created by @Tristan-Theroux on GitHub (Nov 13, 2025). **Describe the problem** Netbird will simply not connect anymore after theses updates. **To Reproduce** Update Windows 11, try to connect Netbird, will fail. **Expected behavior** Connect. **Are you using NetBird Cloud?** Yes. **NetBird version** Tested, 0.59.9 and 0.59.12 **Is any other VPN software installed?** No. **Debug output** netbird status -dA Error: status failed: create wg interface: error creating tun device: Error creating interface: The device is not ready for use. [netbird.debug.508208292.zip](https://github.com/user-attachments/files/23532564/netbird.debug.508208292.zip) **Have you tried these troubleshooting steps?** - [X] Reviewed [client troubleshooting](https://docs.netbird.io/how-to/troubleshooting-client) (if applicable) - [X] Checked for newer NetBird versions - [X] Searched for similar issues on GitHub (including closed ones) - [X ] Restarted the NetBird client - [X ] Disabled other VPN software - [X] Checked firewall settings

saavagebueno added the triage-needed label 2025-11-20 07:10:02 -05:00

saavagebueno commented

2025-11-20 07:10:03 -05:00

@Tristan-Theroux commented on GitHub (Nov 13, 2025):

Tested version 0.59.8 is NOT affected.

@Tristan-Theroux commented on GitHub (Nov 13, 2025): Tested version 0.59.8 is NOT affected.

saavagebueno commented

2025-11-20 07:10:03 -05:00

@Tristan-Theroux commented on GitHub (Nov 13, 2025):

From 0.59.8, I was able to re-install 0.59.12 (latest) and works now. Really unsure what happened but uninstalling 0.59.12 or 0.59.9 and reinstall 0.59.8 to then upgrade worked.

@Tristan-Theroux commented on GitHub (Nov 13, 2025): From 0.59.8, I was able to re-install 0.59.12 (latest) and works now. Really unsure what happened but uninstalling 0.59.12 or 0.59.9 and reinstall 0.59.8 to then upgrade worked.

saavagebueno commented

2025-11-20 07:10:04 -05:00

@nazarewk commented on GitHub (Nov 14, 2025):

Hello @Tristan-Theroux, could you send me an upload key to the bundle generated with netbird debug for 1m -U? Please try to connect while the counter is running.

@nazarewk commented on GitHub (Nov 14, 2025): Hello @Tristan-Theroux, could you send me an upload key to the bundle generated with `netbird debug for 1m -U`? Please try to connect while the counter is running.

saavagebueno commented

2025-11-20 07:10:04 -05:00

@Tristan-Theroux commented on GitHub (Nov 14, 2025):

I can but it is now working and unsure how to break it again... Still want me to send the debug ?

@Tristan-Theroux commented on GitHub (Nov 14, 2025): I can but it is now working and unsure how to break it again... Still want me to send the debug ?

saavagebueno commented

2025-11-20 07:10:04 -05:00

@nazarewk commented on GitHub (Nov 14, 2025):

It might still help identify an issue, unless you cleared the /var/log/netbird directory while uninstalling.

@nazarewk commented on GitHub (Nov 14, 2025): It might still help identify an issue, unless you cleared the `/var/log/netbird` directory while uninstalling.

saavagebueno commented

2025-11-20 07:10:04 -05:00

@Tristan-Theroux commented on GitHub (Nov 17, 2025):

Sorry for the delay.

Ran the command this morning:

Upload file key:
f79e391890ab27fb37c88b3b4be7011e22aa2e5ca6f38ffa9c4481884941f726/dab3c1a2-5760-42f8-b4c1-b216886b0759

And the zip attached. One from the 13 (netbird.debug.508208292.zip) which is the day it was happening and one from today )17th).

netbird.debug.508208292.zip
netbird.debug.2344307641.zip

@Tristan-Theroux commented on GitHub (Nov 17, 2025): Sorry for the delay. Ran the command this morning: Upload file key: f79e391890ab27fb37c88b3b4be7011e22aa2e5ca6f38ffa9c4481884941f726/dab3c1a2-5760-42f8-b4c1-b216886b0759 And the zip attached. One from the 13 (netbird.debug.508208292.zip) which is the day it was happening and one from today )17th). [netbird.debug.508208292.zip](https://github.com/user-attachments/files/23586340/netbird.debug.508208292.zip) [netbird.debug.2344307641.zip](https://github.com/user-attachments/files/23586339/netbird.debug.2344307641.zip)

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Reference: SVI/netbird#2458