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opened 2025-11-20 05:10:17 -05:00 by saavagebueno
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Reference: SVI/netbird#367
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Originally created by @a7g4 on GitHub (Jun 16, 2023).
Describe the problem
After upgrading from v0.14.4 to v0.21.3 I am unable to access the dashboard and get this error:

I suspect this is related to the new IdP changes but I am not sure what.
To Reproduce
Steps to reproduce the behavior:
https://github.com/netbirdio/netbird.gitinfrastructure_files/setup.env.templatetoinfrastructure_files/setup.env(overwrite existing file from old version)netbird-clientin Keycloak andNETBIRD_AUTH_CLIENT_SECRETnetbird-backendand follow the steps here: https://docs.netbird.io/selfhosted/identity-providers#step-8-create-a-net-bird-backend-client./configure.shdocker compose pull && docker compose down && docker compose up -dExpected behavior
Things work as they used to
Additional context
I tried setting
NETBIRD_MGMT_IDP="none"and the dashboard loads but no clients can connect with this error:@mlsmaycon commented on GitHub (Jun 16, 2023):
Hello @a7g4 , can you share the management service logs and your setup.env file after masking the sensitive information (domains, secret keys, etc) from it?
@a7g4 commented on GitHub (Jun 16, 2023):
setup.env:Management logs:
@mlsmaycon commented on GitHub (Jun 16, 2023):
Thanks, @a7g4 , you have a few environment variables that needs to be adjusted adjusted:
After updating these, run the configure.sh once again and restart all containers, then test the dashboard and the client.
@a7g4 commented on GitHub (Jun 16, 2023):
And set the client back to "Client authentication: OFF" in Keycloak?
Still seeing the same error with this updated setup.env:
New management logs:
(Side note: if you have a paid support plan, we'd happily sign up :) )
EDIT: I failed at redacting data 😑 client secrets have been rotated
@a7g4 commented on GitHub (Jun 16, 2023):
Ooops - slightly different than before actually.
The dashboard is the same
But when I try to connect I get a different error:
After going through the login flow with Keycloak, the client spits out this:
These looks like the relevant logs from the management container:
@mlsmaycon commented on GitHub (Jun 16, 2023):
Could you set none for MGM IDP,
NETBIRD_MGMT_IDP=none, and try the steps again? The IDP management might be causing the issues.@a7g4 commented on GitHub (Jun 16, 2023):
Woohooo 🎉 that works
Clients can connect and the dashboard works!
What does the IDP management do? (And is it worth me debugging why that isn't working)?
@mlsmaycon commented on GitHub (Jun 17, 2023):
The IDP manager is mainly mapping user IDs from netbird management system to emails from your IDP
It needs permissions to update your IDP user's attributes, like it adds the netbird account ID to a user.
@UncleJ4ck commented on GitHub (Jun 28, 2023):
i have the same error with a different return code:
docker management logs:
that's my setup.env:
when i try to connect in the client side:
for the netbird-backend, i didn't do the management steps because, the

services accounts rolestab is missingnew management logs:
@UncleJ4ck commented on GitHub (Jun 28, 2023):
when i applied your solution, there was no error in the logs as you can see except for the failed logging
but when i tried to connect in the client side, it didn't work:
@UncleJ4ck commented on GitHub (Jun 28, 2023):
i solved the issue about keycloak service account roles, you should check it in the settings to appear
but the problem persists
@Akruidenberg commented on GitHub (Jul 2, 2023):
same problem for me
@NatureLR commented on GitHub (Sep 24, 2023):
me too
I refer to this installation https://docs.netbird.io/selfhosted/selfhosted-quickstart
management log:
2023-09-24T05:44:22Z INFO management/server/account.go:1335: overriding JWT Domain and DomainCategory claims since single account mode is enabled
2023-09-24T05:44:22Z ERRO management/server/telemetry/http_api_metrics.go:181: HTTP response 2559830804: GET /api/users status 401
2023-09-24T05:50:01Z INFO management/server/account.go:1335: overriding JWT Domain and DomainCategory claims since single account mode is enabled
2023-09-24T05:50:02Z ERRO management/server/telemetry/http_api_metrics.go:181: HTTP response 407684084: GET /api/users status 401
2023-09-24T05:50:03Z INFO management/server/account.go:1335: overriding JWT Domain and DomainCategory claims since single account mode is enabled
2023-09-24T05:50:03Z INFO management/server/account.go:1335: overriding JWT Domain and DomainCategory claims since single account mode is enabled
2023-09-24T05:50:03Z ERRO management/server/telemetry/http_api_metrics.go:181: HTTP response 776034320: GET /api/groups status 401
2023-09-24T05:50:03Z ERRO management/server/telemetry/http_api_metrics.go:181: HTTP response 2539142729: GET /api/users status 401
2023-09-24T05:50:03Z INFO management/server/account.go:1335: overriding JWT Domain and DomainCategory claims since single account mode is enabled
2023-09-24T05:50:03Z ERRO management/server/telemetry/http_api_metrics.go:181: HTTP response 357926264: GET /api/users status 401
@mlsmaycon commented on GitHub (Sep 25, 2023):
Hello @NatureLR, the issue has been fixed in the latest version, you can run
docker compose pullfollowed bydocker compose up -d --force-recreate managementto upgrade.@NatureLR commented on GitHub (Sep 25, 2023):
very good it's Succeeded 😄
@dogrocker commented on GitHub (Dec 19, 2023):
Same problem use
docker compose pullanddocker compose up -d --force-recreate managementwork but when token expired problem come again.I refer to this installation https://docs.netbird.io/selfhosted/selfhosted-quickstart with google workspace.
@nazarewk commented on GitHub (Apr 17, 2025):
I am closing this for lack of activity, feel free to comment to reopen.